Paypal is charged twice the money for VCI-100 Overlay
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  1. #1
    Tech Convert
    Join Date
    Apr 2009
    Posts
    8

    Default Paypal is charged twice the money for VCI-100 Overlay

    Order #5129 from DJtechtools.com

    I received djtechtools shipment confirmation and paypal authorization email.

    But 2 days later I received the same charge ($38.57) from my bank with absolutely identical payments string "PAYPAL * DJTECHTOOLS; 10.11.09".
    There's no any additional transaction record in my paypal account.

    Think this is not a hack or trojan (I use clean system).
    Can anybody give advice on it?

    Be aware.

    P.S. I've sent an emails to djtechtools and paypal, but haven't received answers.
    Sorry for my "Engrish"..
    Last edited by Krog; 11-12-2009 at 02:39 AM.

  2. #2
    Tech Wizard
    Join Date
    Sep 2009
    Posts
    86

    Default

    if you have setup paypal to be used with a card then surely its just showing you the transaction from paypal (ie you use your card to get paypal credit)

    so if your bank statement showed 2 x charges from djtt then thats a problem

  3. #3
    Dr. Bento BentoSan's Avatar
    Join Date
    Mar 2008
    Location
    Perth, Australia
    Posts
    6,383

    Default

    I got your email and forwarded it to orders@djtechtools.com
    It will be answered shortly Sorry about the fuss and thanks your patience

  4. #4
    Tech Convert
    Join Date
    Apr 2009
    Posts
    8

    Default

    Hello, BentoSan
    Thanks for you help, but no any answers yet

  5. #5
    Tech Convert
    Join Date
    Apr 2009
    Posts
    8

    Default

    Well, paypal send me an email that it was found that this particular transaction(s)
    was a duplicate payment(s).

    I still know that there is no second payment from me.

    Will djtechtools refunds that money?

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