Hey Stewe and Dj Tech Tools staff.
Back on 03-04-2016, 08:45 AM, we were told (Stewe) that "...working on it...will keep you posted...". Because you told us to wait for a cure, we did. This hasn't happened, we still are waiting on an update for over a year.
Crying that "we are a small team" whilst promising us "something is coming" only makes your paying customers sit in blind hope whilst something may never come. If you cannot meet the demands of your community, just be honest with us and say so. Please stop making bullshit promises that you cannot live up to and telling us you can fix it if you can't. We just need to know honestly if it will ever be fixed or now. We can deal with it if you cant, we just want to know if it's realistically possible. We are paying customers, but beyond that we are capable of being told that there is no fix coming and can circumvent inevitabilities.
There are some serious and well established defects with the current firmware (eg midi sync issues), nobody is expecting these are easy to fix. But please be honest with us and stop sticking the "a fix is coming" thumb up our asses. You could pay us a little more respect by saying something like "it's too hard for us to find a fix right now" or "our business needs to focus on other areas" or whatever other understandable reason is making it too hard to fix - we know that these things are sometimes hard to fix.
Please stop feeding us bullshit and lies, when we are the community that built you up and purchased your products.
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