I've just sold a Denon DN-X1600 mixer a week a go, and the guy got back to me today saying it doesn't work.
I ruled out a fault with the mixer (its practically brand new) and narrowed it down to a problem with Windows or Traktor.
I'm wondering if anyone else knows of any known issues with Windows and this mixer when used with Traktor?
He's saying he's downloaded the latest drivers and when trying to install he gets an error:
'Service DN-X1600 Audio Device Monitor failed to start. Verify you have sufficient privileges to start system services.'
I don't think this would prevent the driver from installing so I instructed him to click Ignore and let the installation finish.
Now he's saying when he opens Traktor and selects the mixer (i'm assuming selecting it from the settings) it crashes Traktor and shows a crash log.
I use a Mac so can't offer first hand advice, any suggestions?
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