Hey everybody
I did the mistake of buying one of the worst pieces of software ever !!
i used rekord buddy 2 for about 1/2 an hour (or at least tried to) it crashed about 3 times and with several actions it just hung it self up and didn't respond to commands anymore.
that's still a very alpha or beta kind of behavior.
but worst of all is that not all of the advertised functionality is working !!
my main reason to buy the software was the possibility to convert cue points from serato to rekordbox as hotcues and memory cues !! (damien sirkis showed this of as "working" in one of his videos)
This is not working !!
i contacted support very kindly at the first chrashes, and asked about the cuepoint function (its a little checkbox in the preferences in the serato rider )
they said i should download and try 2.1 beta !!
So the thing is: i did not consent to take part on any payed beta !!!
i just got no time for troubleshooting software, i concentrate my time on music, thats why i wait until a software is out of beta state before buying or relying on it !!!
In the end i just wanted a refund, the advertised functionality is not given and it's crashing all the time !!
all they ever replied was i should try 2.1 beta !!
here is the last mail i got. after insisted to get a refund, support did not reply anymore.
hey***
I think I replied to you in your other ticket. Could you try the 2.1 beta I sent you the link for, and see if it helps with the play count crash? You should be able to change it to '0' as a default value.
RE transport, this is a feature that will have further development, but we are currently working hard to port all the code to be cross platform with Windows (hence the 2.1 beta). I will pass on the issue for when the feature is revisited.
Cheers,
Dan Morse
Support | Next Audio Labs, LLC.
On Sat, 9 Dec at 7:26 PM , *** <nicson@live.de> wrote:
hi support person, or is it still just that one guy
i experience buddy 2.0.22(217) to not respond to almost all actions anymore after i changed the "play count" tag, to
a value wich is not valid in that field.
I confused that field with the ratings. so i typed in 4.
after recognising that this is the play count, i tried to erase this value with the above mentioned results.
so
1. please fix that crashing issue, so you can get a warning that something doesn't work, but you don't have to restart the program.
2. wich value is valid in the "play count" that equals "blank"?
tried space and zero already, wich where not accepted
for the transport: it would be great if you could pause the playback with "space" as well, at the moment it just triggers play, and i have to press the stop button via mouse.....
I really like the possibilities and features of the software.
but for this price its very disappointing to see it that undeveloped.
Its a thing of trust in the software to use it as MAIN organisation tool for DJing.
and if there are such obvious things, which i encountered after 5 min of use, i come to question the quality of the overall programming.
Even with always backing up your library you want to at least have confidence of the programs you are editing your music library with.
I hope you see this critic as constructive as i mean it and for a quick solution.
best ***
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