Hi everyone, has anyone encountered an issue where, upon turning on the DDJ FLX6, it's not detected by either Serato or Rekordbox, and certain buttons remain solidly ON? These include Hot Cue 1-2, Merge FX 1-2, Booth Level Cue, and the FX button (please refer to the picture).

FYI: All the normal light sequences occur normally, with all lights turning on, and then the unit settles into this stationary state.

Here are the troubleshooting steps I've taken:

- Changed cables and tried different computers

- Reinstalled drivers

- Updated firmware

- Used MIDI monitor to ensure that I'm getting a response from the DJ controller