Timecode Setting in Serato for Mixars Quattro & Numark ndx 800

[LLIHELL]

HI
I have a Mac Mini M2 2023 with Ventura 13.2.1, Traktor A6 audio card, Mixars Quattro, Numark ndx 800 cdj with the traktor timecode cds inside (can they also work with Serato? I don't have the Serato ones because I downloaded the program from the site thanks to the unlocking obtained for the mixars)

The cables are connected well in the A6 and the mixars is connected with usb to the mac in relative mode, Serato does not recognize the numark ndx 800 cdjs and in the settings, in the "Audio" section there is no deck setup but only the buffer size and audio output while in the "Expansion Pack" section "Vinyl/cdj control" does not appear.

I contacted them via message on Facebook and they replied that the mixer has unlocked both the Pro software and the DVS and that I shouldn't have any problems..

So i sent an email to tech support who has yet to reply...

can someone help me?

sorry for the google translation

Thanks