# Help with cueing!! **URL:** \ **Category:** General Discussion\ **Created:** [September 27, 2011, 11:15pm UTC](https://forum.djtechtools.com/t/help-with-cueing/30373 "2011-09-27T23:15:15Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Jingr](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@Jingr](https://forum.djtechtools.com/u/Jingr)\ **Post date:** [September 27, 2011, 11:15pm UTC](https://forum.djtechtools.com/t/help-with-cueing/30373/1 "2011-09-27T23:15:15Z")
**Help with cueing!!** I am using a mixtrack pro, and I am totally unable to get any sound to come through the headphones. I have the monitors set to 2 and 3 and the master output to 0 and 1. The cue button is on, the mixer is all the way off the deck. The volume on cue is up. Something interesting for you to know is that when I turn cue all the way off the program (ie knob to left) I can actually hear it on my speakers softly (not through headphones) and when I turn the knob to full blown program, I hear nothing. Been trying to figure this out for a while now, finally think its time for some help. Thank you! ---
**Author:** ![Jingr](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@Jingr](https://forum.djtechtools.com/u/Jingr)\ **Post date:** [September 28, 2011, 10:05pm UTC](https://forum.djtechtools.com/t/help-with-cueing/30373/2 "2011-09-28T22:05:53Z")
Ive yet to figure this out..anyone know what the deal is??? ---
**Author:** ![Paka\_Ono](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.djtechtools.com/paka_ono/32/15435_2.png) [@Paka\_Ono](https://forum.djtechtools.com/u/Paka_Ono)\ **Post date:** [September 29, 2011, 1:43am UTC](https://forum.djtechtools.com/t/help-with-cueing/30373/3 "2011-09-29T01:43:18Z")
> **[ASIO4ALL Official Home – Universal Windows ASIO Driver](https://asio4all.org/)** If you haven’t installed it yet, do so. Then make sure you have it setup correctly in the ASIO control panel. You need to enable the audio ports for the MixTrackPro in there. Post a screenshot if you can. Then post a screenshot of your audio setup in Traktor. Also Traktor has it’s own cue/program knob. That will most likely be the problem. ---
**Author:** ![Jingr](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@Jingr](https://forum.djtechtools.com/u/Jingr)\ **Post date:** [October 3, 2011, 2:20am UTC](https://forum.djtechtools.com/t/help-with-cueing/30373/4 "2011-10-03T02:20:44Z")
I’ve installed it, but I don’t see a control panel for ASIO anywhere. Traktor recognizes it. But when I use it no audio is heard it all. I’ve watched videos and I’ve routed everything the same way I’ve seen online. Not sure whats going on. ---
**Author:** ![Jingr](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@Jingr](https://forum.djtechtools.com/u/Jingr)\ **Post date:** [October 5, 2011, 3:17am UTC](https://forum.djtechtools.com/t/help-with-cueing/30373/5 "2011-10-05T03:17:56Z")
Does anyone know what is going on? ive yet to figure this out ---
**Author:** ![DJMM](https://avatars.discourse-cdn.com/v4/letter/d/eada6e/32.png) [@DJMM](https://forum.djtechtools.com/u/DJMM)\ **Post date:** [October 5, 2011, 3:26am UTC](https://forum.djtechtools.com/t/help-with-cueing/30373/6 "2011-10-05T03:26:08Z")
Did you check internal, external audio settings? ---
**Author:** ![Jingr](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@Jingr](https://forum.djtechtools.com/u/Jingr)\ **Post date:** [October 5, 2011, 3:27am UTC](https://forum.djtechtools.com/t/help-with-cueing/30373/7 "2011-10-05T03:27:49Z")
I have..but what should I be looking for? I’ll take screens tomorrow. I meant to do that already. ---
**Author:** ![DJMM](https://avatars.discourse-cdn.com/v4/letter/d/eada6e/32.png) [@DJMM](https://forum.djtechtools.com/u/DJMM)\ **Post date:** [October 5, 2011, 3:35am UTC](https://forum.djtechtools.com/t/help-with-cueing/30373/8 "2011-10-05T03:35:28Z")
[http://farm6.static.flickr.com/5304/5604194705\_cfe42a85e6.jpg](http://farm6.static.flickr.com/5304/5604194705_cfe42a85e6.jpg) and should be asio4all as the audio driver. ---
**Author:** ![Jingr](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@Jingr](https://forum.djtechtools.com/u/Jingr)\ **Post date:** [October 9, 2011, 7:17pm UTC](https://forum.djtechtools.com/t/help-with-cueing/30373/9 "2011-10-09T19:17:48Z")
Still haven’t got it. Edit: also figured out that the cue gain and cue mix affect the volume of the track even when cue is not engaged. Here are some screens: ![](https://us1.discourse-cdn.com/flex001/uploads/techtools/original/3X/5/f/5f4df4f8ce4e03db29e63584557708cb5535e946.jpeg) ![](https://us1.discourse-cdn.com/flex001/uploads/techtools/original/3X/8/b/8bc10ee9d13317cc600b6fbea7272482bc137731.jpeg) ![](https://us1.discourse-cdn.com/flex001/uploads/techtools/original/3X/7/3/73bde571a2c606ac17e7ff54aae01cd427bdb5a6.jpeg) ---
**Author:** ![Jingr](https://avatars.discourse-cdn.com/v4/letter/j/a6a055/32.png) [@Jingr](https://forum.djtechtools.com/u/Jingr)\ **Post date:** [October 10, 2011, 9:46pm UTC](https://forum.djtechtools.com/t/help-with-cueing/30373/10 "2011-10-10T21:46:18Z")
I still haven’t figured this out. ---
**Author:** ![DJMM](https://avatars.discourse-cdn.com/v4/letter/d/eada6e/32.png) [@DJMM](https://forum.djtechtools.com/u/DJMM)\ **Post date:** [October 11, 2011, 12:01am UTC](https://forum.djtechtools.com/t/help-with-cueing/30373/11 "2011-10-11T00:01:10Z")
I have mixtrack but not the pro one. I have an external soundcard. I really don’t know what is wrong. Try downloading the drivers for asio, try to lower the latency, hmm.. change monitor and master settings by replace them. ---
**Author:** ![Chamix](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.djtechtools.com/chamix/32/14038_2.png) [@Chamix](https://forum.djtechtools.com/u/Chamix)\ **Post date:** [October 11, 2011, 8:56am UTC](https://forum.djtechtools.com/t/help-with-cueing/30373/12 "2011-10-11T08:56:05Z")
I also have a Mixtrack pro. Make sure your sound card on your computer is switched to Mixtrack. On windows, a little green icon pops up in the bottom right of the screen when you start Traktor. Also, my sound preferences (from top to bottom) go in order of Mixtrack 3, Mixtrack 4, Mixtrack 1, Mixtrack 2. Also try changing your audio device then restarting Traktor. I also had problems with this when I first got mine. Hope you figure it out 🙂 ---
**Author:** ![fullenglishpint](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.djtechtools.com/fullenglishpint/32/12539_2.png) [@fullenglishpint](https://forum.djtechtools.com/u/fullenglishpint)\ **Post date:** [October 11, 2011, 9:15am UTC](https://forum.djtechtools.com/t/help-with-cueing/30373/13 "2011-10-11T09:15:29Z")
I don’t know how to set up ASIO cos I’m a mac user, but I think that should be your first priority. It should help you get a lower latency as well. Aside from that, why is your ‘built in sound card’ set to mixtrack pro as well?