# I am trying to upgrade to 2.5 on Traktor and I keep getting a Failed mess. on my MAC **URL:** \ **Category:** Traktor\ **Created:** [October 11, 2012, 5:04pm UTC](https://forum.djtechtools.com/t/i-am-trying-to-upgrade-to-2-5-on-traktor-and-i-keep-getting-a-failed-mess-on-my-mac/48143 "2012-10-11T17:04:24Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![SWFLa](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@SWFLa](https://forum.djtechtools.com/u/SWFLa)\ **Post date:** [October 11, 2012, 5:04pm UTC](https://forum.djtechtools.com/t/i-am-trying-to-upgrade-to-2-5-on-traktor-and-i-keep-getting-a-failed-mess-on-my-mac/48143/1 "2012-10-11T17:04:24Z")
**I am trying to upgrade to 2.5 on Traktor and I keep getting a Failed mess. on my MAC** It’s never happened before, so far all of the other updates have gone well. This update I couldn’t find on my Service Center, I had to go to the NI website to download it to my mac. I’m still new to MAC…the entire message reads: Failure: Cannot proceed with this update, because the app cannot be found in the stored installation directory. I never moved or changed anything. Can anyone help me figure out why this is happening. Thanks in advance. SW ---
**Author:** ![SpeshulEd](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.djtechtools.com/speshuled/32/14175_2.png) [@SpeshulEd](https://forum.djtechtools.com/u/SpeshulEd)\ **Post date:** [October 11, 2012, 5:08pm UTC](https://forum.djtechtools.com/t/i-am-trying-to-upgrade-to-2-5-on-traktor-and-i-keep-getting-a-failed-mess-on-my-mac/48143/2 "2012-10-11T17:08:08Z")
Make sure the current version of traktor (basically the traktor icon) is located in Finder \> Applications. ---
**Author:** ![SWFLa](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@SWFLa](https://forum.djtechtools.com/u/SWFLa)\ **Post date:** [October 11, 2012, 5:41pm UTC](https://forum.djtechtools.com/t/i-am-trying-to-upgrade-to-2-5-on-traktor-and-i-keep-getting-a-failed-mess-on-my-mac/48143/3 "2012-10-11T17:41:29Z")
Yes, my current version icon is there… ---
**Author:** ![jayo](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.djtechtools.com/jayo/32/14074_2.png) [@jayo](https://forum.djtechtools.com/u/jayo)\ **Post date:** [October 11, 2012, 6:31pm UTC](https://forum.djtechtools.com/t/i-am-trying-to-upgrade-to-2-5-on-traktor-and-i-keep-getting-a-failed-mess-on-my-mac/48143/4 "2012-10-11T18:31:58Z")
I had a similar problem. NI told me to download the demo from their site and punch in your serial number when it prompts you. Worked just fine. ---
**Author:** ![ksandvik](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.djtechtools.com/ksandvik/32/16294_2.png) [@ksandvik](https://forum.djtechtools.com/u/ksandvik)\ **Post date:** [October 11, 2012, 7:02pm UTC](https://forum.djtechtools.com/t/i-am-trying-to-upgrade-to-2-5-on-traktor-and-i-keep-getting-a-failed-mess-on-my-mac/48143/5 "2012-10-11T19:02:03Z")
Did you change the name of the boot drive or where Traktor resides? ---
**Author:** ![SWFLa](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@SWFLa](https://forum.djtechtools.com/u/SWFLa)\ **Post date:** [October 11, 2012, 7:21pm UTC](https://forum.djtechtools.com/t/i-am-trying-to-upgrade-to-2-5-on-traktor-and-i-keep-getting-a-failed-mess-on-my-mac/48143/6 "2012-10-11T19:21:14Z")
Thanks Jayo, I’m gonna try that and see what happens 🙂, I appreciate your help. ---
**Author:** ![SWFLa](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@SWFLa](https://forum.djtechtools.com/u/SWFLa)\ **Post date:** [October 11, 2012, 7:22pm UTC](https://forum.djtechtools.com/t/i-am-trying-to-upgrade-to-2-5-on-traktor-and-i-keep-getting-a-failed-mess-on-my-mac/48143/7 "2012-10-11T19:22:44Z")
No, I never changed anything or did anything different, that’s why I’m wondering why I’m getting this message. ---
**Author:** ![ksandvik](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.djtechtools.com/ksandvik/32/16294_2.png) [@ksandvik](https://forum.djtechtools.com/u/ksandvik)\ **Post date:** [October 11, 2012, 8:06pm UTC](https://forum.djtechtools.com/t/i-am-trying-to-upgrade-to-2-5-on-traktor-and-i-keep-getting-a-failed-mess-on-my-mac/48143/8 "2012-10-11T20:06:45Z")
In general NI installations get very unhappy if the volume name or location has been changed behind their back. They register absolute paths with a volume name et rest bake in to the plists controlling content locations. Otherwise, it’s seldom a good idea to take out any apps from the /Applications folder. Mac App store installs assume to find the original version there. Otherwise I don’t know what happened in your specific instance. ---
**Author:** ![SWFLa](https://avatars.discourse-cdn.com/v4/letter/s/13edae/32.png) [@SWFLa](https://forum.djtechtools.com/u/SWFLa)\ **Post date:** [October 11, 2012, 8:43pm UTC](https://forum.djtechtools.com/t/i-am-trying-to-upgrade-to-2-5-on-traktor-and-i-keep-getting-a-failed-mess-on-my-mac/48143/9 "2012-10-11T20:43:36Z")
It was what you said Jayo..once I downloaded the demo version it took the other download with no problem. Thank you so much, that was a huge help! Now I am just trying to figure out the remix decks, everything is different now.