Left SYNC button doesn't light up blue

DJTT Gear & Custom Mods DJ TechTools' VCI-100 Product Support
1

Left SYNC button doesn’t light up blue

Hey,
since I got my unit a few months ago the left SYNC button doesn’t switch between green and blue, only green and … I guess the LED was dead on arrival, I upgraded the firmware and hoped that could fix it but apparently not :disappointed:

Any way of fixing this? Since the LED was dead since the start it should be covered by the warranty, but it’s just a LED and I did modify it so the warranty might be void.

Plus I hate the screws on the unit, I almost ripped them to shreds trying to open it :stuck_out_tongue:

2

If it bothers you I would try to get it fixed under warranty. If they won’t fix it here is a link to how you can swap out the dead LED for a new one: How to change a your LED colors - DJ TechTools

3

dero2 is correct that this is a warranty issue.

Email me at orders@djtechtools.com if you need help resolving the issue. :slight_smile: