MF Utility won't recognized mt MF3D...

MF Utility won’t recognized mt MF3D…

When I open up the MF Utility and plug in my MF3D, the program just stays on the No Midifighter Connected screen and I’m not sure how to change this. I’ve re-downloaded the utility multiple times, so that doesn’t help. Does anyone have some advice on what I can do to make the MF Utility recognize the controller?

I’m using Windows 7 64-bit.

Ensure to close any MIDI app before running the utility. Windows allow only one device to access MIDI port at time.