Midi fighter 64 and utility problem

DJTT Gear & Custom Mods
1

Hello,

I’m contacting you about my Midi Fighter 64, which is no longer being detected correctly by Windows.

Here are the symptoms:

  • the controller is connected directly by USB to my laptop, with no hub or adapter;

  • it does not appear in Midi Fighter Utility or in Ableton;

  • no LEDs light up when I plug it in;

  • recovery mode does not work either;

  • in Device Manager, Windows shows: “Unknown USB Device (Device Descriptor Request Failed)”.

I have already tried the following:

  • direct USB connection;

  • uninstalling the unknown USB device in Device Manager;

  • restarting the computer and reconnecting the controller.

The issue is still exactly the same.

Could you please tell me what steps I should take next to confirm whether this is a hardware failure, or whether there is any additional recovery procedure available for the Midi Fighter 64?

Thank you in advance for your help.

Best regards,

“The log tell me :

Scanning

Sent Message: f0 00 01 79 02 00 f7

MidiOutWinMM::sendMessage: error preparing sysex header.

Maybe someone can help me ?”

2

Have you tried different cable too. Sounds like a probable hardware issue. Send an email to support@djtecthools.com and we’ll help you get it sorted