So, I went out and purchased Mixed in Key awhile back. You know, I liked the program well enough or else I wouldn’t have bought it. It’s not needed, but it’s just “nice” if you will.
I was still using a Windows based PC at the time. I went to go re-download it for the Macbook Pro I just got, and then came upon an issue. So I went back and forth with emails with the company for a bit.
“Hi, We understand that some companies sell licenses for multiple operating systems in a single package, but that is not the case with Mixed In Key. We always ask our DJs to purchase a new version of Mixed In Key for Mac OS X since it requires different licensing. As a special “thank you” for being a valued customer, we will give you free lifetime updates for all platforms after your purchase. All future versions of Mixed In Key will become free for you. Here is the page to buy your Mac OS X license: http://www.MixedInKey.com/BuyNow.aspx Cheers, Chad P Mixed In Key”
I have to say this is pretty bogus. I’m not happy with this, considering I paid $58 for something that’s completely useless for me now. I won’t recommend MiK for anyone unless you feel like shelling out twice the amount if you ever decide to make a switch from Mac to PC and back.
I’m a firm believer in the “one product, one license” mantra. It shouldn’t matter what operating system you are using. That’s like if Native Instruments had one version of Traktor for Mac, and another for PC.
It’s just terrible business practice.
So just warning people, if you’re thinking about purchasing it, it’s decent software, but don’t plan on switching operating systems.
since you already purchesed the product I would recommend downloading it on a torrent site now… normally I would be highly against this but if you already have a licence that you paid money for you are technically not breaking any law… just “redownloading” the program
I complained and they let me have a Mac version. I appreciate they did it as good customer service, but I do think their current system is completely unreasonable. There are so many examples of cross platform licenses it isn’t even funny. At the very least, they should let you have a big discount to move the license.
there are much more ridiculous licenses around in the business world, to cry bout a single platform license.
i don’t second slpower01, torrenting mik for os x will break the law. they hold the rights to mik and you have to buy the new license for os x if you want to stay clean.
it is a ripoff non the less.
contact them, refer to happydan, get some more details about his case per pm, and with a bit luck you’ll be a multi license owner for $58.
We aren’t in the business world. If business customers want to be stupid with their money, that’s their prerogative. If commercial customers expect this, it should be provided!
I’ve had a lot of problems with MIK crashing. Author seems more hellbent on bringing a new product to market than to fix the current issues in the said software. Sad.
and being more inaccurate?
ooohhhhhkaaaayyyy
your $ man, I’ll save and use free program that you can fully customize and get far more accurate results. Also I like being able to edit tags in there
You can’t torrent new versions of mixed in key it will not work with how the software is built. You need to authenticate with there servers to get the the key tags to download to the program.
I would complain to customer service some more. See what they tell you. I would also keep posting on there message boards about the problem as it is a big one. Regardless of it it’s their policy to make people pay double duty for a program. I just picked up Dora the Explorers Backpack Adventure for 5$ from some bin at WalMart and I can install that on any platform I wish.
I love how they didn’t even give you lifetime upgrades for your current version but only after you would give them another 60$ for the exact same program that’s funny. Are the licenses transferable if that were the case then I would consider paying a discounted price for your Mac version but judging from how they treat there customers already I am 100% sure it’s not.
I’m glad that I read this thread! Thank you for sharing.
I’m with a Win7 but with a mac on my way, was thinking about starting to analyze my songs with MiK for win7 but now I’ll wait some more and try RE3 before buying it.
[quote]I love how they didn’t even give you lifetime upgrades for your current version but only after you would give them another 60$ for the exact same program that’s funny.[/quote]Actually you do get lifetime upgrades for whatever version you own.
I don’t like that people have to pay twice either but just to speak up a bit in their defense – the MIK guys are really helpful and knowledgeable when you have problems and they are very active on message boards. It’s almost the opposite of NI in terms of public accessibility as a company. I feel like I got my $60 worth in customer service alone.
They’re charging for two different versions because they have to license the algorithm for each version that gets sold. I’m pretty sure that’s why the software “phones home” each time you use it also. But, that said, yeah they should offer a discount to cross-platform users on the second seat, or they should allow you to “return” your license for one platform as you move to the other platform. There should be a way for them to work this out and still remain profitable.
$60 is pretty cheap for a program that is virtually essential for any serious Traktor dj (and yes, in my experience its much more accurate than RE).
if it cost $120 for a license that works on multi-platforms you probably wouldn’t be complaining. The price would be perhaps too much, but then that’s why they sell one platform licenses at $60.
and I wouldn’t recommend torrenting it (don’t think it’s even possible with MIK) but what’s to stop you selling the PC license and using the money to put towards a MAC license?
Yeah, I have no real issues with the actual software itself. I like it, and I wouldn’t have run into this issue if I didn’t. With the new beta beatport, having the key and BPM already included in track purchases, it’s not really a huge issue for the future. But for analyzing tracks that don’t have it included already? It’s nice to have something to go off of, even if you have to tweak it a bit.
I tried RE3 and it was probably the most unstable program I’ve ever had the glory of dealing with.
I’m going back and forth with them a bit, and I’ll keep you guys posted. I refuse to buy the program again, and if that is how it’s going to be, then I just will go without. It’s not something that is so integral to my music process that I HAVE to have it. Like I said before, it’s just “nice” really.
That all depends on what genre I mix trance and so I needed something a bit more reliable. I tried MiK and I ran into many many songs I couldnt mix because they clashed badly but with RE3 I havent had that issue except with remixes from Tiesto >.> damn him lol
I just think it’s terrible business practice to run licensing in such a manner. It’s not that I don’t like the program, nor that I don’t think it’s good to have. Quite the opposite, I bought it in the first place.
But in modern times, multi-platform licensing costs being passed onto the consumer in such a manner in such a way just bothers the shit out of me. Even if it wasn’t myself directly involved, if I had heard of this, I wouldn’t have purchased the software in the first place since I was contemplating more than one operating system.
Selling it is always an option, but that’s also a pain in the ass. For a program like Ableton, sure, it’s a $600 investment. But with something like MiK? I might as well just eat the $60 and call it a day rather than deal with the hassle of selling the license.
honestly the new MIX! DJ program comes equipped with a Key analyzer built into the software - I would rather pick that up than give MIK any of my money. Hopefully Traktor just either comes up with there own algorithm or licenses one for use with Traktor.
With the new beatport beta, the key information and BPM are included when you purchase the track. So it’s not really going to be an issue for the music you buy new in the future, just older stuff and stuff you rip yourself.
