New macbook not detecting x1 or audio 6

New macbook not detecting x1 or audio 6

Have absolutely tried every possible thing i can, using mac osx 10.8.3.. even tried re installing os x, uninstalling and reinstalling my drivers about 3 times using the new macbook pro retina (only 3.0 ports) audio 6’s light keeps flashing while the x1 doesnt even light up.. both audio panels show no device.. only bought these 2 products yesterday and havent been managed to make them work even once.. really frustrating.. anyonee help please?

Did you install the NI Controller Editor?

Do u not have to switch ur USB 3 back to USB 2? Not sure if that’s correct tho!

The USB problem was fixed last year, so as long as the latest drivers are installed it shouldn’t be a problem.

have the latest drivers, and yes i have controller editor.. no native instruments software seems to detect any of the gear. On another note ive tried both the x1 and audio6 on my friends (much)older macbook and it works flawlessly.. also tried on one of my other windows laptops and it seems to be working just fine.. issue seems to be just with the new macbook.. Have contacted customer support @ NI lets see what they have to say.

Did you do a hard reboot after installing the drivers?