noisy jogwheel

noisy jogwheel

hello m8s, i’m having some trouble with the right jogwheel : when used, it starts making a metal scratch noise, without any pressure on the platter . Is it normal ?

i’ve recorded smth for you to see what i’m talking about.

Thanks in advance , ech

Any ideas ppl ? :confused: i’m not sure if this issue is normal

It’s real hard to tell in the video, but I don’t think that’s normal. You should probably open up a ticket with NI and see if they can get you sorted.

opened it two days ago.. i’m convinced i’m won’t get any reply soon…

My left jog wheel does the same as in it wasn’t made properly. The right one is perfect but the left one whenever I spin it or move it there’s a certain point at which it feels like when they were making it they forgot to like finish cutting a small area. However it does NOT make the metal sound.

Yeah, i’d suggest contacting NI as well, unless you bought it from a retailer near you, then I would go back to the retailer.

I’m waiting till January before I go turn in my S4 for another one (hopefully it’ll be their second batch thats out by then).

i’ve made a new clip , maybe my expresivity isn’t good enough :slight_smile: Am I too picky with the device :confused: ?

Any oppinions would be apreciated :slight_smile:

Edit : Latest clip

My right jog makes a little noise when I spin it around that may sound a little similar to yours, but I wouldn’t call it a metal noise. I never noticed it though until I checked to see if mine sounded like yours. That said the sound mine makes isn’t something I feel like I need to worry about.

And a bonus clip :

any taughts ?:open_mouth:

i’m curious how many units have the problem my unit has . i would be happy if other owners of s4 can check their units and post here if it’s ok or not :slight_smile:

My right jog does the same the thing. Left is perfect, right “catches” wit no pressure.

and do you intend in changing the unit ? :slight_smile:

mine does the same

my left jog wheel does the same thing… works perfectly though.