# Pioneer controller parts are boxed off. Help needed urgent **URL:** \ **Category:** General Discussion\ **Created:** [March 10, 2019, 9:35am UTC](https://forum.djtechtools.com/t/pioneer-controller-parts-are-boxed-off-help-needed-urgent/77780 "2019-03-10T09:35:14Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![craig\_Mk3](https://avatars.discourse-cdn.com/v4/letter/c/ba8739/32.png) [@craig\_Mk3](https://forum.djtechtools.com/u/craig_Mk3)\ **Post date:** [March 10, 2019, 9:35am UTC](https://forum.djtechtools.com/t/pioneer-controller-parts-are-boxed-off-help-needed-urgent/77780/1 "2019-03-10T09:35:14Z")
**Pioneer controller parts are boxed off. Help needed urgent** Hi, this is my first post - im done trying to deal with Pioneer who want to charge £40 to “inspect” my unit before even providing a quote for the part i need. I own a DDJ 400 (Soon to be DDJ 1000) but i have snapped the notch on the crossfader. The part i need is DWX4157 which i believe is exclusive to the 400. All it is is the fader attached to a small circuit board that clips into the main board. Its a 3 minute job to replace requiring no soldering. I just CANNOT get any sense from Pioneer or its minion repair centres. I have found the part in the USA on Ebay but they want £70 plus £38 shipping. Thats half what i paid for the whole unit. Is there anywhere i can get this part or does anyone have a knackered DDJ400 for spares? Im sure others have had this “Bugatti dealership” mentality when trying to deal with the Pioneer Mafia. Any guidance would be of great assistance. Can i get non pioneer parts anywhere even? Thanks for reading. Fingers crossed someone can assist. I have attached images if that helps. Thanks ![dwx4157.jpg](https://us1.discourse-cdn.com/flex001/uploads/techtools/original/3X/4/a/4acbc9a0cdf1fe1d7376d704fdbd6cec79e6f17a.jpeg) ![dwx4157.jpg](https://us1.discourse-cdn.com/flex001/uploads/techtools/original/3X/4/a/4acbc9a0cdf1fe1d7376d704fdbd6cec79e6f17a.jpeg) ![Fader fuckery.jpg](https://us1.discourse-cdn.com/flex001/uploads/techtools/original/3X/d/b/db615c7e9aa4f9fb898e2f41a569393cae84ed76.jpeg) ---
**Author:** ![djchriswoods.co.uk](https://avatars.discourse-cdn.com/v4/letter/d/90ced4/32.png) [@djchriswoods.co.uk](https://forum.djtechtools.com/u/djchriswoods.co.uk)\ **Post date:** [March 15, 2019, 4:03pm UTC](https://forum.djtechtools.com/t/pioneer-controller-parts-are-boxed-off-help-needed-urgent/77780/2 "2019-03-15T16:03:25Z")
If it was me, id just buy the fader and replace it on the board…requires soldering skills though. the fader itself will be very cheap ---
**Author:** ![the\_bastet](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.djtechtools.com/the_bastet/32/56295_2.png) [@the\_bastet](https://forum.djtechtools.com/u/the_bastet)\ **Post date:** [March 15, 2019, 4:57pm UTC](https://forum.djtechtools.com/t/pioneer-controller-parts-are-boxed-off-help-needed-urgent/77780/3 "2019-03-15T16:57:19Z")
[https://parts.pioneerelectronics.com/part.asp?productNum=DWX4157+](https://parts.pioneerelectronics.com/part.asp?productNum=DWX4157+) ---
**Author:** ![craig\_Mk3](https://avatars.discourse-cdn.com/v4/letter/c/ba8739/32.png) [@craig\_Mk3](https://forum.djtechtools.com/u/craig_Mk3)\ **Post date:** [March 16, 2019, 10:01am UTC](https://forum.djtechtools.com/t/pioneer-controller-parts-are-boxed-off-help-needed-urgent/77780/4 "2019-03-16T10:01:40Z")
> [@djchriswoods.co.uk](#): > > If it was me, id just buy the fader and replace it on the board…requires soldering skills though. the fader itself will be very cheap Thanks for the advice, i cant solder to save my life i would destroy something but your right, the part is £20 without the circuit board. Ive just paid £52 for the part the caltec and its coming from Germany. To the other guy who posted the link, thanks im in UK though - the part on there was $40 so maybe £15 -£20 cheaper but it will probably cost the same or more after international postage etc. Thanks for your help 🙂