please help me with my situation 
I’ve almost forgotten about this… but since started using this forum i’m thinking to myself maybe someone here might help me with this situation…
it’s been so long… and i hate these people so baaad now but feel like there’s nothing i can do about it… what do you think? and the thing is i’ve left UK about 5 months ago…
this is the website i bought it off - http://www.prosound-dj.co.uk/
Free advice for civil legal situations:
can’t find where i can get the advice online…
Ask for a refund…
the web address needs to end in “html” it’s missing the “l” on the end
Works fine here with or without the ‘l’, much like every other web page I’ve ever seen
there you go you learn something new everyday… LOL, its working here too
did you read what i wrote? or are you offering me a refund on that? haha
i just can’t find anything on that website where i could submit my case online… websites like this are sooo complicated…
i will send you a check…
You wouldn’t be submitting a case. They offer you advice on civil remedies, small claims courts, watchdogs etc…
Honestly man, it sounds like you might be SOL. If you can’t get the company, and no longer live in the UK… Man, I just don’t know. Sorry to hear about the situation.
you need something that makes a statement and says don’t f@#k with me… a molotov usually gets peoples attention, or so i’ve heard… or if you want to be sensible, do what you are doing and spread awareness within the dj community, but make sure the owner knows your spreading it, but you may need to cut your losses.
you could also go to consumer affairs
Why would it be a problem that you left the UK? The item was still bought there and the company have to follow UK laws, and they are still in business… If the error was detected less than 6 months after you purchased it I think it the seller that has to prove that it was you afflicting the unit some sort of damage, if it’s more you have to prove it was faulty from the start… Atleast that what the “consumer office” here in Sweden has to say about UK consumer rights laws. So, if it was less than 6 months before you made you first claim about the unit being faulty (save the e-mail you first sent, could be used as evidence) you should be able to at least get a new unit…
How did you pay for it? The credit card co will be able to advise you legally and be able to extract a refund from them for you.
Or send the retailer a letter by recorded post asking for a refund as the time taken to replace the item is unreasonable.
If you registered the unit with the manufacturer they may help you if you mail them and explain what has happened, if you’re not really looking to get refund and want a replacement unit.
I never wait this long to take legal action. I dunno how it works in the UK but over here I would contact the credit card company, consumer affairs office and would try my very best to have this people in court or at least heavily fined up their asses.
You see, Im that kind of person who appreciated honesty a little bit too much. Fail at that and I’ll be on your ass until I get back at you.
i paid for it using my debit card and got an e-mail with my receipt. unfortunately I couldn’t register that item with the manufacturer because I didn’t really get any warranty documents or anything when i bought it… so your’e saying that i can contact my bank and make them to get that refund for me?