First venture from CDs to digital with the S4 purchased on the weekend. Tried loading the software on my older Toshiba Satellite A200 (Core2Duo, 2GB RAM) before I can afford a new mac.
I have disabled UAC on Vista 32-bit and Anti-virus, yet when I run as administrator it goes through and loads on service centre and Controller Editor and then I get an error message saying “Could not access network location \Native Instruments.”
I click Cancel and it then finishes running and provides error message with “Fatal error during installation”.
I have not had this issue with any other (non-dj) software before. Has anyone seen this before and know how to get around this?
Have you tried the custom install option? Try just installing the S4’s main program, then if you get no errors on installation. Then go back and install the Service Center and Controller Editor.
I don’t know how many disks there are. But if there is multiple disks, you will have to convert them into a .iso file and mount them.
Just an FYI, here’s how to disable UAC in vista:
Open up Control Panel, and type in user account into the search box. You’ll see the link for “Turn User Account Control (UAC) on or off”. Click it. Uncheck the box, and reboot your computer.
Turn off/on the alert:
In Control Panel, go to the Security Center. On the left hand side, click the “Change the way Security Center alerts me” and choose “Don’t notify me and don’t display the icon (not recommended)” as shown.
You may also want to look into your internet settings/firewall. “Could not access network location \Native Instruments” sounds like a connection problem with NI.
No luck with custom install. It forces it to install all 3 components from 1 cd. the funny thing is it finishes install of controller editor after it fails with S4 Program.
I don’t think it is connecting to the internet as it states in the book it is ok to install offline.
Still awaiting feedback from NI as their first option hasn’t helped.
What was the remedy? Could you post your fix for others in the future that may stumble across this thread with the same problem. Happy is all well, have at it.
NI support provided a standard registry file titled ‘shell_folders_appdata_win7_and_vista_us.reg’.
Notes from NI support:
please extract the attached file to your desktop and the double click the
extracted file ‘shell_folders_appdata_win7_and_vista_us.reg’ to import the missing key to your registry.
Then install S4 again, it should work then.
Best regards
Stefan, Native Instruments Support Team
Trying to get my laptop to work with no drop outs. Everytime I change something Vista seems to get worse.
The registry info I received from Native Instruments and they specifically requested that I advise on this forum for users to contact them regarding this issue.
