So I arrive in Dallas on Saturday aftenrnoon and transfer to aero mexico for my final destination in juarez. My aeromexico flight forced me to check my gig case (SX, Cans, Mic inside). I arrive in juarez and no gig case. I go to the lost and found and apaprently it never left dallas. I thought okay, I have a couple thumb drive and my laptop whatever. Called united in dallas to have my luggage held for me there (since my connecitng flight back home is in Dallas again). They cant find my bag. Im heated. I go back to the lost and found, ask who he spoke to in dallas, got their extension and called. they tell me that ts at the lost and found at the dallas airport. I call the lost and found at dfw. They tell me they will hold it. Good right?
No! I go to pick up my bag sunday night… my bag had already been picked up! I had to fill out some claim paperworkand have my wife send me pictures of my receipts for my equipment.
Has anyone else had this happen? Should I hold my breath for compensation or should I just calll it a loss and tell every person I know to never fly united and aeromexico?
That sucks man, but I’ll counter that I’ve flown United gazillions of time and they’re no better or worse than any other airline on average when it comes to lost luggage.
Any time I’ve had “lost luggage,” I’ve always gotten it back - sometimes a few days later, but I still got it back.
Offf…its never happened to me but i make sure i dont rely too heavily on added gear that I need to haul around. Since 90% of clubs will have CDJs and either a Xone62/92 or DJM900 - then i will be OK. Even if my laptop fails. I just do an exact duplicate of my set on thumbs. That said, i carry my F1 which easily fits into my handbag.
On compensation, airlines will never give back more than 10-20% off the market value (NOT receipt). Local laws and regulations vary. Good luck mate and hope your gear wasnt that all expensive.