Touch Sensor Level Knobs
HI last night I was adjusting the touch sensor dial on my regular vci-100 and it snapped off. Does anyone knnow where I coul get a replacement for this. The dial has EO1 or 103 written on it, depending which way you look I guess. cheers for the help. anj
i have same problem here, my 2 sensors fall away . . . is there a way to repalce this shity butons …
yeah- Vestax has been having problems with those lately. Be careful with your sensor knobs! Let me see if we can order some from them to send out to people with this problem. Subscribe to this thread if you are interested.
i just recive my new vci100, open it, take my screw driver, i touched vci100 like a woman 
and my touch sensor level buttons fall away 
i didnt have time even to see what this sensors do
one of mine has fallen out now. i’m afraid to tweak the remaining one now.
it will fall away if u touch it, dont touch it man . . .
for what u use this buttons, i didnt have time to test it…can i put some other replacement ?
I’m currently having the same issue. Too bad for me, i can’t measure the trimpots properly because both are broken I get “default” resistance values now and i need the variable resistance range in order to replace them properly.
As for the code “103”, this should mean that they are 10000 Ohm or 10 kOhm.
I also contacted Vestax to get some technical information about these components, lets wait and see and hope for the best
Edit: some typos
I have two VCI-100(one as backup),
on my performance VCI-100 the sensors are about to fall out. I only set them twice, three times at most. I do not touch them anymore.
And on my almost unused backup VCI-100 I set them once as they were wobbly from the beginning…
Would definitly love to having the option of replacing them…
did u find out about technical information _
is it 10000 Ohm or 10 kOhm
Same Here.
Just received my VCI 100 and the ‘touch sensor level’ knob broken.
Given the reactions at this forum, it looks like Vestax has a Quality issue on these pots. Has anyone complained with Vestax already…and had a response (e.g. will they send out pots to customers for replacement…would be cheaper then a recall).
Regards,
Same issue here, a while ago the left wheels touch sensor knob fell off. I found a potentiometer of similar resisitance to the original and soldered it in, with some very unexpected results. Somehow now the cross fader curve knob now acts as the touch sensor control aswell as cross curve. Tbh this isnt a prob for me as I only use slow fades and dont scratch. Still though vestax need to up their build quality with this part.
I just post mes.on vestax forum, i hope that they will point us from where we can fix this shity knobs…I will post here their answer…
This down is what i recive from vestax !
Please contact our distributor for repair of this issue you are having.
U.S.A.
American Music & Sound 5304 Derry Avenue #C Agoura Hills, CA 91301
phone: 866-474-7711 fax: 818-597-0411
Please ask for John Girgus
Thank You,
Carl
10 000 Ohm or 10 kOhm is the same off course 
(k for kilo 
)
Anyway, I did not get a reply from Vestax.
I’m currently very busy, so i didn’t have the time to look into it further. But I sure will as soon as i get some exact tech details about the components before replacing them myself. I’ll post an update in this thread when I do, but don’t expect (time) miracles
Cheers
Both of mine fell off. /subscribed.
Please Help I’m fuming!
The sensitivity switch (Touch Sensor Level) at the back of my vci has snapped off, I have not forced or stressed the switch. (labelled EO1).
The problem is i am not getting any control using that jog wheel now, how can I resolve this issue? I looks like a solder joint that hold the whole thing together. This is an issue I can’t afford right now as have a New club opening to do next week.
How can this be resolved?
and where can I get a replacement, is it easy enought to fix?
I’m waiting on the firmware update & overlay so maybe fix the lot while I have the case off? Soldering etc is not a strong point of mine
Arghhh! this has really stressed me out now, i’ve had issue after issue TSP and now this! :eek:
Thanks for the help and info from this forum.
John.Girgus@AmericanMusicandSound.com
Write mail to this man with all info from downthere !!!
Serial Number :
Date Purchased :
Retailer or Dealer :
Your Telephone No. :
This information is required for all support requests.
John Girgus
American Music & Sound
Product Specialist
Focusrite/Novation/Allen & Heath/Vestax/Studio Logic
cheers dude, vestax got back to me with just their website I sent them a general email, but will get on this. I got my vci from ebay though, only a few weeks ago and its in mint condition, will this effect things I wonder.
Will update the result on here, cheers necko
Vestax is aware of the situation and are fixing the problem. In the meantime we are going to request some replacements to send to people with this issue.
As I posted earlier, one of my adjustment pots broke too, within 2 or 3 adjustments.
Fortunately, the dutch representative of Vestax (URS) fixed my VCI within days.
Although only one was broken, they replaced both trimpots (Sensor Level adj.)by some high quality pots. These pots feel much more robust.
I’ve requested URS to forward me the exact brand and Part Number, so I could share it with you guys. They have not shared it with me (yet), but I’ll ask again this week.
You do not want to replace your crappy pots by the same crappy pots, so as soon as I get this information, I’ll share it with you guys.
I still think it’s a bad call from Vestax to save a few cents on the Sensor Level adjustment and put in cheap pots on the VCI-100’s…but I’m satisfied with the great support from ToneControl and URS for handling my claim.
Grtzz