# Traktor S4 fader is broken, help? **URL:** \ **Category:** Traktor\ **Tags:** broken, traktor-s4, traktor, fader\ **Created:** [August 21, 2011, 8:30pm UTC](https://forum.djtechtools.com/t/traktor-s4-fader-is-broken-help/28748 "2011-08-21T20:30:48Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![alivalium](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@alivalium](https://forum.djtechtools.com/u/alivalium)\ **Post date:** [August 21, 2011, 8:30pm UTC](https://forum.djtechtools.com/t/traktor-s4-fader-is-broken-help/28748/1 "2011-08-21T20:30:48Z")
**Traktor S4 fader is broken, help?** Hi, I’m having a massive problem with my S4 controller. The A channel fader will not work. I’ve attached a video to describe the problem. I’ve re-calibrated 10 times and nothing happens. I’ve got a HUGE gig next weekend and I need advice. Is the unit under warranty? the unit is insured but I’m not sure I can get a new one within the week. The S4 is 9 months old and get’s used approx 3 times a week for 4-7 hour gigs. Any help would be massively appreciated! https://www.youtube.com/embed/i4oN-7qGiGQ?feature=oembed&wmode=opaque ---
**Author:** ![brocklambert](https://avatars.discourse-cdn.com/v4/letter/b/bb73d2/32.png) [@brocklambert](https://forum.djtechtools.com/u/brocklambert)\ **Post date:** [August 21, 2011, 8:44pm UTC](https://forum.djtechtools.com/t/traktor-s4-fader-is-broken-help/28748/2 "2011-08-21T20:44:57Z")
Have you tried re-installing the TSI file, and possibly updating the driver? ---
**Author:** ![brocklambert](https://avatars.discourse-cdn.com/v4/letter/b/bb73d2/32.png) [@brocklambert](https://forum.djtechtools.com/u/brocklambert)\ **Post date:** [August 21, 2011, 8:47pm UTC](https://forum.djtechtools.com/t/traktor-s4-fader-is-broken-help/28748/3 "2011-08-21T20:47:38Z")
Noticed this guy had a similar problem, and ended up having to get a replacement unit. https://www.youtube.com/embed/j2a7SQbXNlg?feature=oembed&wmode=opaque Might be worth calling your dealer or NI and tell them that you need a replacement quick. ---
**Author:** ![alivalium](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@alivalium](https://forum.djtechtools.com/u/alivalium)\ **Post date:** [August 21, 2011, 8:47pm UTC](https://forum.djtechtools.com/t/traktor-s4-fader-is-broken-help/28748/4 "2011-08-21T20:47:48Z")
i’ve not. without sounding like a dumbo how can i re-install the TSI file? ---
**Author:** ![alivalium](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@alivalium](https://forum.djtechtools.com/u/alivalium)\ **Post date:** [August 21, 2011, 8:49pm UTC](https://forum.djtechtools.com/t/traktor-s4-fader-is-broken-help/28748/5 "2011-08-21T20:49:01Z")
thank you by the way! ---
**Author:** ![Topps](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.djtechtools.com/topps/32/14119_2.png) [@Topps](https://forum.djtechtools.com/u/Topps)\ **Post date:** [August 21, 2011, 8:51pm UTC](https://forum.djtechtools.com/t/traktor-s4-fader-is-broken-help/28748/6 "2011-08-21T20:51:06Z")
Watched your video. Could you do you gig with Deck’s C & D? ---
**Author:** ![alivalium](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@alivalium](https://forum.djtechtools.com/u/alivalium)\ **Post date:** [August 21, 2011, 8:53pm UTC](https://forum.djtechtools.com/t/traktor-s4-fader-is-broken-help/28748/7 "2011-08-21T20:53:28Z")
I can, and if that is the last resort I’ll do it. However i use 4 decks a lot of the time and C&D limits my use. ---
**Author:** ![Topps](https://sea1.discourse-cdn.com/flex001/user_avatar/forum.djtechtools.com/topps/32/14119_2.png) [@Topps](https://forum.djtechtools.com/u/Topps)\ **Post date:** [August 21, 2011, 8:55pm UTC](https://forum.djtechtools.com/t/traktor-s4-fader-is-broken-help/28748/8 "2011-08-21T20:55:20Z")
well you could use Decks C&D just like A&B and use deck B as a third deck. that shouldn’t limit you too much. I would call native instruments though ---
**Author:** ![alivalium](https://avatars.discourse-cdn.com/v4/letter/a/a183cd/32.png) [@alivalium](https://forum.djtechtools.com/u/alivalium)\ **Post date:** [August 21, 2011, 8:56pm UTC](https://forum.djtechtools.com/t/traktor-s4-fader-is-broken-help/28748/9 "2011-08-21T20:56:39Z")
certainly will be. thanks. ---
**Author:** ![aara](https://avatars.discourse-cdn.com/v4/letter/a/5f8ce5/32.png) [@aara](https://forum.djtechtools.com/u/aara)\ **Post date:** [August 24, 2011, 4:40pm UTC](https://forum.djtechtools.com/t/traktor-s4-fader-is-broken-help/28748/10 "2011-08-24T16:40:35Z")
> [@alivalium](#): > > Hi, > > I’m having a massive problem with my S4 controller. The A channel fader will not work. I’ve attached a video to describe the problem. I’ve re-calibrated 10 times and nothing happens. I’ve got a HUGE gig next weekend and I need advice. > > Is the unit under warranty? the unit is insured but I’m not sure I can get a new one within the week. The S4 is 9 months old and get’s used approx 3 times a week for 4-7 hour gigs. > > Any help would be massively appreciated! > > [https://youtu.be/i4oN-7qGiGQ](https://youtu.be/i4oN-7qGiGQ) i had the same problem, its hardware not software, best bet is to call NI support because it is covered under the warranty and they should be able to fix it. if that does not work then i would suggest taking it to a musical repair shop and telling them the issue, they should maybe be able to aid you. ---
**Author:** ![mickedj](https://avatars.discourse-cdn.com/v4/letter/m/4bbf92/32.png) [@mickedj](https://forum.djtechtools.com/u/mickedj)\ **Post date:** [August 28, 2011, 12:01am UTC](https://forum.djtechtools.com/t/traktor-s4-fader-is-broken-help/28748/11 "2011-08-28T00:01:37Z")
**Got a new one** Had the same problem. Got a new one from native. But it took about 2 and a half month to get it. ---
**Author:** ![RAZ\_MAK](https://avatars.discourse-cdn.com/v4/letter/r/9e8a1a/32.png) [@RAZ\_MAK](https://forum.djtechtools.com/u/RAZ_MAK)\ **Post date:** [November 24, 2012, 2:26am UTC](https://forum.djtechtools.com/t/traktor-s4-fader-is-broken-help/28748/12 "2012-11-24T02:26:07Z")
**maybe the answer for the problem** In my case, i hadn’t had the crossfader ON in the software, so when i turned it on, it wasn’t set well…i’ve posted a photo, you’ll see what i mean…hopefully you have the same problem😃