Hey! I recently got back a brand new Kontrol S4, since my last one had the volume faders problem. They sent me a replacement unit. However, now it seems like the 1st Effect panel button (FX1) to the left is broken. It does not respond to every press I make all of a sudden. Sometimes when I press it, it lights up and then lights off in a matter of second. Very strange since it’s such a new maschine.
The other problem is (probably a setting) that my output volume through the headphones (HDJ 2000) is pretty low. I can easily listen to max volume without feeling too much through my ears. What can that be?
The FX button problem is a common defect. If you hit up NI, I’m sure they’ll send you another one cause that problem is nothing new. Headphone volume is probably because you don’t have it plugged into an outlet, and running it off straight USB power.
It’s a very common problem w/ all faders on the S4 (volume, pitch, and x). It seems like dirt has something to do w/ it in some cases. Some people have been able to clean them and get them to work and others have had to send the unit back. If it’s still under warranty and possible, send it back. If not, you can try to clean it, and it may or may not do anything.
However it is a shop in Sweden, just too far away from my location so they send it to me. Think it could still work?