Huge Dicer problem, please help
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  1. #1

    Default Huge Dicer problem, please help

    Hey guys.

    My Dicers have developed a problem, the one plugged into the USB works fine, midi and leds work. However the secondary one, the one plugged in with the link cable doesn't light up or respond.
    I have tried a different 3.5mm stereo cable but that didn't solve the problem.
    I have tried them in both a PC and a Mac, but they don't work in either.
    Here is the story;

    I was at a gig, Mac plugged in, Dicers plugged in all working fine with Traktor running. I was on last so I put my Mac to sleep with everything plugged in. When I woke it 2 mins before my set there was a "USB over current notice" on my screen saying my USB device had to be shut down. This was of course the dicers, so the next day I tried them again with the same notice. No lights on either of them, about a week later I tried them again and the notice no longer came up, however only one works as mentioned above.

    The only conclusion I can make is that something happened when the Mac went to sleep or woke.

    This is very frustrating and I feel I have a poorly built product with an excellent design and huge potential sat gathering dust.

    If anyone else has come across this, please let me know how you fixed it

  2. #2
    Tech Mentor Jason Cerna's Avatar
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    unplug all connections to your usb ports.

    i had a problem like this last night with my midifighter while testing out the expansion ports. i realized i needed a resistor on my button to the digital input. anyway, i unplugged my usb hub which the midifighter was connected to and plugged it back in.

  3. #3
    DJTT Super Moderator midifidler's Avatar
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    This is popping up more and more.

    I fixed mine by replacing a part, however I would not recommend this to people without a reasonable level of electronics experience... though I guess they are broken all ready...

  4. #4
    Tech Mentor Buffalo Ill's Avatar
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    I've had this a couple of times. Unplugging both Dicers and reconnecting them worked fine. I ALWAYS connect the Dicers together first, then connect the master Dicer to the computer.

  5. #5
    DJTT Infectious Moderator photojojo's Avatar
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    Quote Originally Posted by midifidler View Post
    This is popping up more and more.

    I fixed mine by replacing a part, however I would not recommend this to people without a reasonable level of electronics experience... though I guess they are broken all ready...
    If this is the case that seems like a warranty issue, not something the general public should have to fix on their own.
    Chris Jennings FHP

    Podcast - Soundcloud - Mixcloud - Beatport Charts - x

  6. #6

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    Quote Originally Posted by photojojo View Post
    If this is the case that seems like a warranty issue, not something the general public should have to fix on their own.
    It sounds to me like this is a problem that can happen quite frequently, so even after sending it back for warranty it happen again a day or two later by the sounds of it?

    Quote Originally Posted by midifidler
    This is popping up more and more.

    I fixed mine by replacing a part, however I would not recommend this to people without a reasonable level of electronics experience... though I guess they are broken all ready...
    Would you mind PM'ing me the part that needs changing? So I can order a batch lol, my sisters husband is a spark and would do this for me

    And guys I've tried unplugging them multiple times and tried plugging them back in in multiple ways. I imagine it would be the first thing someone would try?

    It's such a shame this is happening, novation has took a great idea and mass produced it as cheap as possible. I would rather the tech tools team had made it and branded it themselves using quality materials, charging a little more.

  7. #7
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    Quote Originally Posted by midifidler View Post
    This is popping up more and more.

    I fixed mine by replacing a part, however I would not recommend this to people without a reasonable level of electronics experience... though I guess they are broken all ready...
    I found this thread after Googling the issue with the dicers.

    I've now gone through 3 pairs of dicers with this damn issue. Would you mind posting (or PM'ing) me the details about the part/repair you bought to fix the issue?

    Thanks.


    --
    E-Noc

  8. #8
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    Can anyone send me the part that is needed fix this issue? I'm on my 3rd pair of dicers and wanted to try and fix the 2 pairs of dead dicers before my 3rd pair dies.

    Thanks in advance,

    E-Noc

  9. #9
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    I have 3 dicers which have all been bricked in the described way. 2 quick questions, if I take a working dicer from someone else and use one of mine as a slave, it still seems to work. Is there any danger in bricking the main dicer this way? And, if I buy a new pair and always keep the headphone mini jack cable plugged in, will the bricking not happen to me anymore, or has anyone experienced this despite taking this precaution?

  10. #10
    Tech Convert
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    Hi guys! Found a 'work-around' for the issue with the slave unit now powering up. Used an Android phone charger on the slave unit that's not connected to the computer and it worked. A power bank works too:

    Technics SL1200s, Vestax VMC002XL, Traktor Audio 6, Traktor S2 Mk2

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