S4 major audio dropouts and USB errors since Traktor 2 update?

[Cyphizer]

Hey guys

Well after singing the praises of the S4 to everyone and their Mums since I got it I've had my first bad experience with it.

After months of gigging with no problems I played out tonight and had a complete nightmare with dropouts every 4-5 seconds. It was completely unusable and I had to give up on the set, loosing a fair bit of money and looking like a complete idiot as I had a crowd around me checking out the S4. I had a look at the S4 diagnostics and it was showing LOADS of USB Data errors. System performance was fine with a few peaks but nothing major.

Not sure what might have happened as it has been flawless so far, the only thing is I updated to Traktor 2 a few days ago (which I haven't really tested properly, presuming that if anything it would be even more stable, my own fault there).

If anyone has any ideas on this it would be appreciated, I'm pretty gutted right now. I'm running a C2D 2.5ghz HP dv2899ea laptop with 4gb ram and Windows 7 64bit. Like I said nothing has changed except the new copy of Traktor.

I've actually got another gig tomorrow night so really need to get this sorted before then. I'm in the process of rolling back to the old S4 software and I'll check out the beta driver for the S4 now. Out of interest did Traktor 2 come with a new driver for the S4?

Cheers for any help

[Cyphizer]

As an update, I downloaded the beta drivers and they just uninstalled the ones I had already. I'm presuming then that Traktor 2 installed the beta drivers so I'm rolling back to the old 2.9.4 drivers to see how that goes


EDIT: Actually made it worse...

Trying the windows hotfix now - can't work out how it's gone from working perfectly to not at all

[medic_90]

i just turn off my wireless adapter on my laptop and bam.. all crackles and dropouts are gone

[Yep.]

I've been experiencing a watered down version of your problem. The crackles have around 5-10 minutes between them and the USB dropouts aren't as frequent. I don't get them if I set my latency to around 20ms, but that's just ridiculous.

[Cyphizer]

Nope tried that, disabled wireless, cd drive, ethernet, prioritised Traktor in task manager, cut windows processes to minimal, disabled all usb power management, made sure cpu performance is set to high, installed the windows hotfix etc...

No difference though. It actually plays fine until I start mixing in another track then I start to get loads of dropouts. I just can't work out what has changed between now and a week ago when it worked fine, other than the Traktor 2 update..

My CPU usage is REALLY low atm, played with the USB buffer but it's made no difference. Basically not getting any problems other than USB errors. Every dropout shows up as a USB data error in the S4 control panel so I'm 100% it's a USB problem here.

Any ideas? Cheers for any help

[Ashan'I]

Im in the same boat. I was about to post another thread. I need to get this fuigured out. I have been having the same issues since I got eh s4 though.

[Cyphizer]

I've actually got a macbook pro on it's way to me but not until mid May and was hoping to carry on gigging with this laptop dedicated to it, got loads of gigs between now though, can't even comprehend not being able to do them though...

I'm sure I'm just being defeatest but it's pretty gutting, feel for everyone else who has been having problems

[Max Kalama]

(Sory 4 my English, folks)
I think i have same problem:
CPU load in task manager = 30%, but traktor shows 100%.
I have:
Traktor Pro 2 + 2.9.8 Beta Driver
AMD Turion 64 x2 tl-58 1900 MHz + 4Gb Ram
Windows 7 Home Basic 64bit
I tried to Install ASIO4ALL2 driver/used Traktor ASIO driver, set 44100 frequency, 2048 samples buffer, use hardware buffer or not, 96000 insted of 44100, 512 samples bufer and so on but NO RESULT Any ideas? Except Macbook...
Now i'm thinking to downgrade to Traktor Pro S4 software and S4 2.9.4 driver...

[MeAngry]

Does the CPU meter in Traktor go into the reds? If so there don't seem to be many options besides reinstalling Windows. There is a know problem with TSP2 causing a higher CPU usage than necessary. It's probably a bug and as far as I heard the culprit hasn't been found yet.
A lot of people had success with a fresh Windows installation though.
Did you try increasing the latency in Traktor already? I wouldn't go below 128 samples on any computer really. My Core i5 struggles with 96 samples on OS X with all FX open while recording. No problems though with 128 samples or higher.

[Max Kalama]

MeAngry,
many thanks for your help. I installed Windows 7 special for Traktor a few days ago and i have it on dedicated physical drive.
You have 128 samples with 44100 frequency? May be i should not try to use 96000?