Headphone/Cueing Problem

[TheBull]

Hi there, I am wondering if anybody knows the solution to my problem. On my Kontrol S4 when I plug in headphones to the socket on the front for cueing, sound only comes out of one side of the headphones. In the settings I have it set on the output monitors to both left and right for each side but it does not seem to work.

This is using a stereo headphone plug and then plugging any set of speakers/headphones in. When using a mono plug the signal is split between both sides of the headphone.

Thanks!

[VanGogo]

Try and see if the nut holding the headphone input is tight, but it sounds like you have either a headphone jack problem, or a sound card problem. In output routing change it so your monitor plays through the main out and see if you are getting both channels. If you are then it is a headphone jack problem.