S4 Phono Jack issues

[grasfaba]

Bought an S4 of DJTT, just a couple weeks ago I noticed a couple issues with my phono jack. It is not an issue with my earphones or my 1/4 to 1/8 jack. It seems that it is the input problem. Not sure what to do - thanks.

[DoubleD]

unscrew the slim nut on the headphone jack, thats usually the culprit!

[photojojo]

What exactly is the issue?

[grasfaba]

Upon inserting the phono jack, I can only hear sound from my right and not my left. If I tweak it a little bit I can hear both without the bass and if I pull it out a little bit I can hear sound from my left and not my right.

[photojojo]

Check that the balance didn't get turned in the software. That has me going for at least a full day once. The nut in the headphone jack may very well be the culprit though.

[grasfaba]

Its not a software problem, I'll try the nut solution for now.

[Karlos Santos]

Its not a software problem, I'll try the nut solution for now.

^^This^^

I had the very same issue. I fixed it by unscrewing the Hex nut and tightening it up again.
Ive given this advice to many many people and it nearly always works.

[AlexK]

I bought an s4 3 days ago and I have exactly the same problem.

I tried the screw/unscrew technic but with no success.

But couldn't find where to set the balance for the jack/channel3&4 line... anyone can help me?

cheers

[AlexK]

After further investigation, it seems its the channel4 who is not working properly.

Had a look at NI forum, some threads re this issue exist but no one gives an answer.

Should i give the unit back to the shop?

[grasfaba]

Dumb question, how do you unscrew the "slim nut"...? Thanks.