Kontrol Z2 sticky buttons.

[koenraadvds]

Hi good people out there

I'm having issues with my Z2 mixer.
I bought a Z2 months ago and the buttons on it seemed to get stuck every once in a while. I found that to be unaccaptable to me, so I asked for a replacement. No further questions asked, I got a new one. Unboxed it, turned it on, pushed some buttons and seemed to be able to replicate the problem of the previous unit. So I contact NI again and again, no questions asked, I got a 3rd unit. After unboxing this latest unit, I push some buttons and the problem is on this new unit still.
I contacted NI again saying that all of the returned mixers are having the issue. I got a mail back, saying that I won't get another replacement because they think I don't like "the feeling" of the buttons.
I responded with yet another video of me pushing the crappy buttons.
I have yet to receive mail from them regarding this.
In the videos, you can see that the buttons don't always come back and further pressing it doesn't trigger a control.
What do you guys think of this?

[makar1]

I had the same problem with 2 or 3 of those buttons on my last S4, before returning it and selling the replacement. That's one of the several reasons I don't use NI controllers or mixers any more.

[koenraadvds]

I'm going to do that too. I bought a Pioneer DJM 850, hope it will serve me better. Now Maschine will have it's own channel strip, which is great .

Gonna miss the loop encoders/display though.

[makar1]

Get an X1 Mk2 then . I didn't mean to include the X1 in my last post as it doesn't have the same troublesome components like the other controllers.

[shoji86]

That is so strange i've never had that problem with my z2 tbh. The buttons are really smooth and never stick haha.