Audio 2 is driving me crazy!!!

DJ Life & Community General Discussion
1

Audio 2 is driving me crazy!!!

Hi. At first, sorry for my language, that’s not my native language. I wasn’t sure, where should i place this thread. sorry.

Okay. Yesterday, i bought Kontrol F1 and Audio 2.

On EVERY pc i tried, i have the same problems: “Crackle” sound, and dropouts. i tried everything: every available drivers i’ve found, changing latency, changing USB Buffer size, ASIO4ALL drivers, Disable WIFI nad every unnesessery software. EVERYTHIING. i even go back to the shop where i bought AUDIO 2. They connect to my lpatop other AUDIO 2 device, but that doesn’t solve problem.

My PC’s: Dell Latitude (C2D 1.83 Ghz, 2 gb ram, Win XP SP3 (i download SP3 today)

Thinkpad t42 (Pentium m1.7 ghz, 768 mb ram, WIN XP)

Asus (i don’t know the model) Sempron 2.23 Ghz, 4 GB ram, WIn 7.

Important thing is, that the Thinkpad runs Audio 2 and TP2.5 quite well. there were only few “sound cracks”.

But on the others computers, dropouts and audio distortion were killing me.

I write to NI, i’m waiting for respond.

Ps. I’m really sorry for my english, i know it’s terrible. Probably, when you’re reading it, you have lot of fun lol.

Ps 2. it’s so unfair, i live in Poland and we don’t have any Offical NI helpline. i can count only on you, guys. and girls.

2

I’ve had similar problems with Traktor Audio 6 even on a more powerful machine.

First: check this link and follow all the tips there http://www.native-instruments.com/knowledge/questions/847/Windows+7+Tuning+Tips+for+Audio+Processing

Definitely use the LatencyMon program as it basically tells you the cause of audio dropouts.

If that doesn’t work, I’ve heard of people making a separate partition and doing a clean install of Windows just for Traktor (no other software at all).

3

Did you try v2.5.1 ?

You’re borderline minimum specs imo so a different version may yield better results.

4

ATTENTION! ACHTUNG! UWAGA!

PROBLEM SOLVED! The problem was WI-FI. i know, i wrote before that shut down wi-fi, but now i turned it off on my laptop (there’s switch on the side of my DELL) and, when wi-fi is off, everything works fine. No “crackle” sound, no dropouts, even when latency is low.

5

Audio 2 dropouts & crackling sound - problem solved!

My PC - Dell Latitude D620 (C2D 1.83 Ghz, 2 GB Ram, WIN XP SP 3)

The problem was WI-FI. I disabled it (there is switch on the left side of ma laptop) and EVERYTHING works fine. na “crackle” sound, no audiodropouts, even when latency is low.

only way to make it work is turned off by switch. Turning it off in Windows didn’t solved the problem.

6

My Traktor version - 2.5.1

dima 338, Hippie - thank you for help.

7

Strange that Wifi takes a lot of CPU cycles, that is not good in general concerning your laptop. Either you have a really lousy signal so something needs to constantly try to reconnect, or the Wifi drivers are lousy or possibly even faulty HW. Anyway, when playing out WiFi should be turned off, anyway.

8

i think that’s a problem with drivers. cause when traktor and wifi is on, i take about of 9-10 % of CPU usage. ant the load meter in traktor don’t even reach the red field. I think tjat NI should make a patch or something. i find couple of other threads - many people had the same problem, and turning wifi off helped.

Guy in my djshop told me, that i can be fault of CPU Architecure. i don’t know. one thing i know, i was really mad when the problems started. i bought new Audio 2, i have originall traktor, and my pc was strong enough. On NI eb page should be an information, that when even your pc is good, it is possiblity that you can have that kind of problems.

Bad, BAD NATIVE INSTRUMENTS >:disappointed:

9

disable your network drivers in device manager.

10

I consider selling Audio 2 and buying other interface…in my pc turning wifi off solve te prblem, but what when i change my laptop? Why this is so compliated? Eh. anyway, thank you for help.

11

Jester.nz → yeah, i know:slight_smile: when i turn wifi off, everything works fine. look at the my previous posts. but, thanks.

12

Also under battery, you want to disable the ACPI.SYS as well. Thats always a killer for latency

13

But WHY this is happening? it’s unfair, when i buy nie devices, any my pc is strong enough it MUST work. it should be disclamer on every NI product “be ready for hours you spent, solving problem with our devices, and remember, you can’t count on us lol”. i sold Numark NS6 few days ago. when i bought him, i unpack controller, Installed itch, pluged into my pc and that’s it, everything was fine. I find sa many topics an other forums called "Audio 2/4/8 dj problem/ Audio 2/6/10 dropouts/crackling etc. if so many users have prblems with that, why Ni don’t do anything?

4

14

part of the game dude :slight_smile:

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yeah. i know. but that’s not cool. really, it’s very not cool. i also have problem with remix decks, but my english is too weak to describe it, so i’ve got to wait till monday for service from my djshop. oh my god, i feel like 3rd world citizen.

16

Buy a mac.

17

Oh lawdy, that’s some serious 1st world problems you have there man. I know, it totally makes me feel like a 3rd world citizen to live in a house and have enough money to dj as a hobby. Heaven forbid you have to do something simple like turn off your wifi to fix a problem. Also a quick search on the ni site shows tips and tricks to get their stuff optimized for Windows. In searches, turning off your WiFi completely is generally the number one solution in every forum post on the subject ever.

I know it sucks to have these problems, but damn dude…3rd world citizen? Just relax, you’ll get it all sorted with a little research or help from your dj shop.

18

Dude, relax :slight_smile: i really like my country and i’m happy, that i can afford my dj stuff. the thing is, that if someone don’t have have knowledge about PC, may have big problems. you know what i mean? when you buy a new car, only thing you have to do, is fill tank with gas, and you can ride. THAT’s all. Besides, in my djshop guy witch sells me Audoi 2 was really surprised, when i told him, that the problem was wifi. In my country, dj scene is small, 90% of djs, plays from Cdj’s (800/1000), and using traktor in clubs is something completley egzotic. When you had Pioneer products, there’s a lot of paces where you can fix your cdj’s. But, when you have NI products, you can only count od dj forums.

Ps. When i say, that i feel like a 3rd world citizen, i was thinking about my terrible english :slight_smile:

19

Sir Real - Nah, i don’t like Mac. I’m Stalker fan, and i need my pc to play it : >

20

I understand you don’t like Mac but I will say this - I had the same problems you had with Audio 6 (but even turning off Wi-Fi didn’t help). As soon as I moved to a Mac - 0 problems. Like you said about the car, plug it in and it works :wink: So just something to consider in the future