DDJ FLX6 not detected - Hot Cue, FX, Merge FX buttons ON

DDJ FLX6 not detected - Hot Cue, FX, Merge FX buttons ON

Hi everyone, has anyone encountered an issue where, upon turning on the DDJ FLX6, it’s not detected by either Serato or Rekordbox, and certain buttons remain solidly ON? These include Hot Cue 1-2, Merge FX 1-2, Booth Level Cue, and the FX button (please refer to the picture).

FYI: All the normal light sequences occur normally, with all lights turning on, and then the unit settles into this stationary state.

Here are the troubleshooting steps I’ve taken:

  • Changed cables and tried different computers

  • Reinstalled drivers

  • Updated firmware

  • Used MIDI monitor to ensure that I’m getting a response from the DJ controller