Has anyone solved the tempo fader problem?

Has anyone solved the tempo fader problem?

Has anyone found out how to solve the tempo fader problem or is it just hardware malfunction?

I’m talking about the left tempo fader on screen going up and down without touching the kontrol.
here is a video someone else posted:

  • You can find some threads about this in the NI forum too.

I have tried restoring and recalibrating a couple of times now and it’s not working.

I would like to hear about someone who solved this, because I really like this kontrol and don’t like the idea of having to send it back for a replacement.
. This will mean having to wait a couple of weeks until I get a new one, plus paying a lot on shipping fees back and forth which I already paid for once.

I would imagine sending it back to the place you got it is the best bet, either they’ll change it or they’ll send it back to NI.

that’s odd… :confused: is it only deck a that does it?

Yep!! Only deck A
I have deck C as sample deck.
Maybe it’ll do the same if I change it to track.

do that, and see if c moves… know if it hardware of software then…

I had to send mine back because of this. It’s currently in Germany being fixed. Absolute nightmare. Been 2 weeks already and it will probably be another 2 before i see it again!

If it’s hardware you can try cleaning it with some compressed air.

Nooooo… see, this is what I’m talking about. This is no good.:disappointed:

I did it and didn’t work.

I know there’s someone who made it work this way,
but haven’t heard of anyone else.

Thanks anyway..