I’ve tried every single traktor update since 2.1, and every time I get the same problem… every update on this computer (toshiba qosmio laptop, windows 7 64 bit) makes my S4 no longer recognized by Traktor. It will still detect the audio card just fine, and I can even use timecode with it, but it won’t recognize the S4 as a controller. It doesn’t show up as an option in the setup wizard (even though three NI controllers I’ve never used DO show up), and it doesn’t show up in the controller manager as an in or an out.
I’ve uninstalled, deleted all traces and drivers, cleaned the registry, reinstalled everything (including S4 drivers), and still nothing. And I’ve done this with every new version after 2.1. If I reinstall 2.1, it works fine. Also, all versions work perfectly fine with the S4 on my other computer.
Have you tried adding an S4 default mapping see if it ‘kicks’ the S4 into life?
That does make it sound like your laptop is the problem..
Can you see the S4 in Device Manager? (with Traktor closed)
It should be under Sound, video, game controllers i think… but it will be under USB controllers somewhere if it’s not in there.
Make sure power management is turned off in your USB settings as well.
Yeah i thought of that too no dice. nothing is listed for in or out ports, and nothing happens on the controller.
Ah! These I had not tried!
Yes it does show up in the device manager, when the driver is installed.
And I just tried turning off power management, and did a fresh install of the diver and the program, just for good measure… No dice.
I’ve been chasing this problem for months though, and these are the first two new solutions I’ve heard in a while. Thank you. Any other ideas?
I looked into midiox, but I’m not sure how to use it to help. Can you elaborate?
Yeah it’s a midi monitor - lets you see if the S4 is sending midi.
Install then run it.
Make sure the input window is open : View > Input Monitor
Then move some faders on the S4 and if it’s recognized you will see the midi data in the Input Monitor.
You can click Options > Midi Devices to see if the S4 is listed there as well.
Well the S4 is an HID device. you can put it in midi mode, but you need to have it running in traktor in order to do that…
It’s also quite safe to assume that the laptop is reciving signal from the S4… it sees it in the device manager, and it works perfectly well when any older version of traktor is running
Yeah good point about HID, I just wondered if midi was working.
The only other thing I can think of is to try Controller Editor software see if it shows up there.
I just think if it has happened with different updates since 2.1 it is unlikely to be software related, and if it works on 2.1 and another computer then the S4 is fine, so that leaves the laptop?
Not USB3 ports are they?
There’s got to be something that they changed after 2.1 that makes it not work with some specific thing about my computer.
I’m trying to avoid a system wipe to fix the problem… and honestly I don’t know if it would even work.
On forums there have been several other people with a similar problem, and nobody’s been able to come up with a solution…
ive had a similar problem with my x1’s … turns out they dont work properly if i had them plugged in when turning windows on… have you tried resetting and then plugging in the device?
I think the root of the issue comes down to “is the S4 sending data out?” If it is, it’s an issue with the input interpretation on the driver/hardware/software side, if it’s not, your S4’s borked.
no dice. nothing is listed for in or out ports, and nothing happens on the controller.