USB not recognized

USB not recognized

I’ve had few issues with the S4. Now, my computer doesn’t recognize the S4. It’s saying USB not recognized. Is it possibly a sound card issue? Since the last time I played, Windows updated itself. I installed iTunes. I had this happen and did a system restore. It reverted back to 10 days ago, when I had no problems, and the computer won’t recognize the USB. Nothing has changed! This is frustrating.

If I change the setting to WASABI shared mode, it works, but I can’t use the headphone cue. If I use the S4 soundcard, Windows won’t recognize it. This seems like a sound card issue, right?

Have you installed the latest S4 drivers? Are you using USB 2.0 or 3.0?

I installed the latest driver.

Its not working at all on the 3.0 ports and only WASABI is working on the 2.0 port. It worked on the 3.0 ports for months though.

Are you installed the driver with the S4 disconnected?

Yeah, disconnected.

It looks like its from the Windows update. I had to install the USB drivers again. The 3.0 no longer work, but the 2.0 do.