Vci-300 or Vci-100????

DJ Life & Community General Discussion
1

Vci-300 or Vci-100???

I bought my Vci-300 almost 3 months ago and still haven’t gotten it to work with my Mac. Yes, my Mac meets all the specs and I took it to a local Guitar Center and 1 out of 2 units worked with my Mac. I keep getting “hardware disconnected” message. Yes, I tried both usb ports, reloaded itch several times, again 1 out of 2 units worked at guitar center. Unfortunatetly I bought my unit on Ebay to save about $100 and I can send it back to Vestax but, they’ll either check it out and it will work for them or send me another with a 50/50 chance of working. Others have reported of having the same issue. I’m starting to wonder about the consistancy of the quality of these units.
If I’m offered the opportunity should I trade my 300 for a 100? Now with the 300 having a new controller to compliment it should I really keep trying with it? I am new to digital controllers and wanted something simple, what do ya’ll think?
Thanks

2

my first vestax vci 300 freeze | Serato.com

At 6:26 PM 25 May 2009
fotifo wrote

oki today i made an update for my mac os
now itch does not recognize my vci at all
says “Failed to Connect audio”
i tryed several USB CABLES same thing
it kind of loads and than drops out right away
no metter what i tryed reseting, restarting still same thing
Vci does not work at all now :disappointed:((((
please help

At 9:51 PM 25 May 2009
Michael R wrote

Hey fotifo,

Which version of Mac OS X did you upgrade to? Which version of ITCH are you using?

Serato, Support

At 11:30 PM 25 May 2009
kraal wrote

Hey with the new version of OS x 10.5.7 you need to turn the vci-300 on FIRST then load up itch

At 3:10 AM 26 May 2009
fotifo wrote

holly snifFet
KRAAL u are my saver i would not have know if not you, thank you so much
i tryed what you sayd and it works
thank you thNK YOU THAN YOU
i was almost about to bring it to the store today

At 3:12 AM 26 May 2009
kraal wrote

no prob i needed to figure that one out too once i updated

At 5:25 AM 26 May 2009
Michael R wrote

Hey guys,

Yes this bug with 10.5.7 has been confirmed by us. We’ve fixed it and it will be included in the next public beta of ITCH 1.1.
Serato, Support

3

Maybe its the same type of problem

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When they say load Itch, I’m wondering if they mean download it? I haven’t tried that and will.. I did try connecting it then turning on Itch and that didn’t do it. It still doesn’t explain why some 300’s will work and some don’t. But, I will try that though.
Thanks

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by load itch they mean starting it, like load up the program / start the program

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That’s what I figured.. Already tried that.. I keep hearing about different problems that are coming up with the 300. What about the 100? Is it as user friendly for beginners? Is the quality, perhaps better?
Thanks

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No idea i dont have a 100, maybe someone who got both or tried both can fill you in on that

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vci-100 Vs. vci-300???

I’ve had no luck so far getting my 300 to work with my Mac Powerbook. I’m about to give up on it for real..
I’m curious about the 100, do any of you recommend it over the 300 and if so, why? I’m seeing reports of many people have problems with the 300. I’m wondering if the 100 may be more of a stable product with all the bugs worked out. Besides quality, with all the available add ons which one will provide user friendliness and which will be allow for more advanced features?
Thanx Beetz

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I understand the frustration, but you already have a thread not far below asking this same thing. I’m going to merge these threads to keep it a little more organized.

And, in answer to your question, my VCI is very stable and user friendly. Just keep in mind that it can’t be used with Itch.

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First things first - is the VCI-300 even working with your mac?

With the VCI-300 turned on, open Audio & MIDI Setup to see if the VCI-300 shows up. Also, in system preferences > sound, does the VCI-300 show up?

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Hey DvlsAdvct, I know I listed it 2 times but, I’m just trying to get an answer of do I quit wasting my time with the 300 and get a 100.. It seems like a lot of guys are asking me if I’ve tried things that I have over and over again.
sgb, No it’s not working with my Mac. I went to Guitar Center and 1 out of 2 units did work with my Mac. So, I do have all the software and drivers installed and my mac meets all the min requirements. I’m not the first who’s had this problem, it seems like something between the 300 and software is not consistent. I’m just getting tired of it (it’s been over 2 months since I purchased it) and looking to bash it with a hammer or get rid of it for a 100.
Thanx..

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No arguments here, DJBeetz. New posts aren’t going to get it noticed any more than bumping old ones. No worries, dude.

Just want to make sure you’ve brought this to Serato directly? I’ve been told really good things about their customer service.

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I got cha.. I will bump old ones from now on :wink:. Serato has been very quick about getting back but, my problem still remains.
Take Care

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damn that sux beetz. i know that there was a batch of VCI-300’s that were very unstable. I love the VCI-100, I have two of them. I would look into possibly selling the 300 and getting the 100.

15

Thanx JesC,
I’m deffinately looking into that or I’m gonna send it back to Vestax for some type of a trade. I’m trying to talk dj tech tools into a trade for one of there black 100’s and maybe traktor pro…