Help! Problem with ableton live

Help! Problem with ableton live

Hi I hope you are all good.
I have a problem that is really bothering me. First native instruments massive stoped working i dont know why, when i opened it an error hapened an i had to deinstall it.
Next i would open ableton live and load a project that was using elektrik piano , izotope ozone and an arturia synth, it began loading but then an error hapened again and ableton closed. I cant load that project project, It happens every time I try to load that project. It happens only with that proyecta beacouse i can open others. I can use tose plug ins in other prjects without a problem but in that one i cant. What can be the problem?
Thank you all and sorry for my english.

Are you using the latest versions of Live and the NI plug ins?

just live, sorry its ableton suite.

did you buy a full licence? or did you rip it off?