Big Bummer !
Thx guys for responding !
Very disappointing from NI, I must say.
They want there (our) S4 to be ‘The Flagship’ of the midi controllers, the standard for Pro users, the top of the bill, be on top in the ‘Pro DJ soft and Hardware’ business. I (and every other costumer) paid over 850 euro for a Pro DJ piece of hardware to use (for the most of us) professionally.
‘You can customize our controller as YOU want it, we even give you a tsr file with a midi mapping that you can edit!’ (but IF you customize your controller, euhm, we’re sorry, it won’t function for the full 100 % …)
Come on !!!
This seems to be a world gone upside down. Buy an expensive controller to do your Pro DJ-ing with, but you’ll have to work with it like NI says you must, or else the hardware will not work for the full 100 %, even when it is easily possible to map the hardware (for those who are willing to put time and effort in it) as you want it to work with ??!!
I also remapped my pitch-fader behaviour, I changed them to ‘soft takeover’ (witch is more logical for me and prevents abrupt pitch change when manipulating the fader if deck fader is pitched down and the controller fader is in pitched-up stand, tough the controller fader lightly and the deck fader shoots to the pitch-up stand, creating a very abrupt pitch-change).
Last night I experienced the deck faders were not following the controller-faders smoothly when mapped in ‘soft takeover’ behaviour. Sometimes I had to verrrrrrry slowly manipulate the controller fader, so the deck fader could follow the movement … Even after re-calibrating the faders. Hope this is not another punishment for ‘self-mappers’. I remapped the controller in the S4 software. I will import the edited midi mapping file into my update Traktor Pro 2 when i’m completely ready with the mapping in Traktor S4. Keeping my fingers crossed but fearing the worse …
I agree, it’s not the end of the world, it’s more a matter of principle.
If they see it as an sales issue (witch I completely understand), the ‘problem’ can easily be fixed. If they only want the controller to work for the full 100 % with there own software (Traktor), no problem, they can integrate the fixes in the Traktor ‘Preferences’. If you want to use the controller in combination with other software (no NI product), you can, but you won’t have all the features and possibility’s that people who own hardware AND software of the same company do have. That, I would understand, that’s doing business. But like it’s going now, we are being ‘punished’, although we bought both there products (soft-(200 euro) AND hardware (860 euro) = 1.060 euro).
Come on NI-guys, be serious. We are costumers who BUY your products.
I understand completely that NI can not solve all the personal issues and problems of every costumer, but this is something that doesn’t only concern me, but every user (costumer) who does he’s own midi mapping (and I think there are many).
These words are not written to attack NI, but to help them improve the product (constructive criticism), to get even more satisfied costumers and reduce the ‘complain mails or messages’ on the forums that also possibly-future-costumers read.
I am still convinced of the quality of the NI products !
I hope these thoughts don’t end up in the developers heads thinking ‘yeah yeah yeah, bla bla bla’.
Maybe these issues can be considered to be adjusted or solved in an 2.0.2 update soon ?
Greetz
Kristof