Native Instruments, WHAT A JOKE THEY ARE!

DJ Life & Community General Discussion
1

Native Instruments, WHAT A JOKE THEY ARE!

Right, just got the Kontrol S2 this morning. I went through the setup like you do, installed everything and waited patiently. I registered my hardware serial. Then i went to register my software but can’t, because every time i try the fucking SERVICE CENTER crashes. Windows says ’ Service Center has stopped working’. I’ve restarted my laptop and it still does it. Anyone else had this problem? Also i was given a password to login on the native instruments webiste, it worked and so i changed my password to something i could remember. I tried my new password, it worked, but when i went to login at a later time it DIDN’T. Fucking piece of shit will not let me log in. I sent a forgotten password request to try another and that won’t work either. It’s an absolute fucking joke. Half tempted to send the whole wank piece of turd back and get something else.
I’ve sent 2 emails to N.I. I have heard their customer service is shit so i’m not expecting much.
Please help! Thank you.

2

Reinstall service center, but since the pasword has gotten bunged up you may have to wait for that to get fixed.

3

Ok, will try, thank you!

4

Yeah - I should just pack it all in now, mate. No way you’ve got the patience to deal with any of the other problems YOU WILL run into.

:wink:

5

LOL i wrote that when pissed as fuck ha

My speakers died last night so even more mad ha

6

+1 on this lol

ever think that the root of the issue is windows…

7

i’ll match your +1 for the comment you quoted and raise a +1 for your comment…

8

I uninstalled everything an re-installed it. The same thing happens!

9

i smell a osx vs windows thread lol

10

It’s probably more related to some program running in the background like antivirus or something like that than to it being a OS problem.

11

Why can’t things ever run smoothly? :stuck_out_tongue::confused:

12

Now you’re just asking for it…

13

This happens on my computer as well -
Make a new windows user and log in as them, then open service centre or traktor and activate it, hopefully it works.
I remember lookimg at the NI forums and it seems like this happens to a fair few Windows 7 machine and similar problems on Mac. I think there was a fix a user came up with but I couldn’t be bothered as this worked fine. Still pretty bad form for a pro dj software company

14

I have found (with one notable exception) that I can only get good customer service from NI over the phone.

15

First off all, make sure Windows AUC is turned off. For Windows Vista look here and Windows 7 here.

Then right-click the control center icon and and start the application as Administrator. If it works fine, you can force Administrator mode at the properties settings of the applications (compatibility tab).

16

Its Windows bro. As much as people try to avoid the discussion, there is a reason you never see any legit pro laptop DJ on a PC.

17

If you can a afford a MAC, you should get one. If you can’t, a PC will do the job just fine. Aspiring to get a MAC is pathetic.

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Windows can be a bitch sometimes… Just out of curiosity, what are your pc specs? (although service center shouldn’t give you those problems even if your pc was obsolete).

19

I’ll give NI customer service credit, i’ve had alot better experiences lately. And you can’t blame the customer service when their management and programmers are really the problem

Honestly, the requirements on the box for any NI product should read OSX ONLY!!!

20

Computer doesn’t work properly…blame NI.

That makes sense.