I just purchased traktor scratch pro 2 from the NI online store.
When the payment was done i got the message “Worldpay payment refused” but they took money from my bank-account? 69€ exactly and the description says “Germany, Computer Program” ?
I can’t se anything about it on my order-history or anything ..
This was about 10 min ago, what do i do now?
Please help ..
Your serial number is sent automatically via e-mail within 30-120 minutes. Sometimes, though, it takes longer — even longer than 2 hours, so please consider this before contacting order support. Also, some e-mail services incorrectly flag automated messages from our servers as spam. If you don´t receive anything, please check your spam folders. You can also log in to your personal account and find your serial number in the section ‘Order History’. If you can’t find your serial number, please contact our Order-Support with your order number.