Novation Launchkey 25 MK2, InControl Features Not Working in Ableton

Novation Launchkey 25 MK2, InControl Features Not Working in Ableton

So the keyboard works with Ableton.. I assign 1 midi channel to a keyboard instrument & it can play normally…
This works properly in Live 9 lite & in Live 8 (regularly bought).

But, as predicted, the InControl part of the Launchkey25 doesn’t work at all.
The pads act as more keys.

I have the MIDI INPUT section of Ableton preferences setup just like the manual says to set it up.

Of course, the RGB pads don’t light up or change to cool colors as advertised.
It doesn’t mimic the Ableton session like it’s supposed to.

After hours of research I found that the keys are mapped to midi 1 & the pads are mapped to midi 10.
So I changed the inputs of 2 midi tracks and now I can at least control a drum rack I fill up…
But that not what i’m trying to do!

(Btw, if I wanted to just manually map the entire thing, I would have bought the MK1 and not paid the extra cash for the MK2 to get the multi colored pads)

I want to be able to control loops I record on the fly & pre recorded loops using the pads

It’s a fairly new product, does this mean it will take 2-3 years for them to make it work properly?

I’ve sent in a service request to Novation (over a week ago. no response).
So, I’m waiting to see what they say.

I have well beyond all the necessary specs in my macbook pro.

My Launchkey61 MK1 - WORKS JUST FINE..
But the Launchkey25 MK2 - of course, doesn’t work as advertised.

Anyone able to help here?
How can I get it to map out ableton as it’s advertised?

Hi unclejessie,

I’m sorry to hear that you’re having problems with your Launchkey Mk 2.

First of all, you mentioned that you’d set up a support ticket with us but haven’t heard back. Do you have a ticket number? I’ll be happy to look into this for you.

With regards to the issue you’re having, the most common cause for this is having ‘Launchkey’ selected as the control surface in the Ableton Live > Preferences > Link MIDI page as opposed to ‘Launchkey Mk 2’. The ‘Launchkey Mk 2’ option was only added by Ableton in Live 9.1.9 so you’ll need to make sure you have a newer version installed and that you have the ‘Launchkey Mk 2’ control surface selected.

With the latest version of Ableton, we’ll be able to get this up and running for you.

Best regards,

Eddie Judd
Novation Technical Support

Thanks a million eddie!

here is my ticket number: 948051

but- that’s the problem, i’m using the launchkey in ableton live 8.