Please Help, still can’t get the Controller controlling…
I posted a thread in the Product support, but 2 days, 26 views and no help. Plus it’s my birthday and all I want is for my present to work!!!
Thread here.
Running Leopard 10.5 on a macbook with VCI-100 latest firmware and upgrades.
Everything looks like it should be working, but it just doesn’t seem to be mapping. Traktor is recognizing the controller in the Midi setup I have checked both the in and out boxes (Watched the Traktor Pro/VCi setup video).
The midi mapping doesn’t seem to be getting the TSI file for some reason though. It gets to the point where it asks what setting I want to import, I click OK and nothing. The fields where it says Controller configuration all remain blank and light grey/unchangeable.
Is there drivers I need to install that might not be there for some reason?
Should my macbook have anything pop up on the desktop when I connect the controller, like an Icon or something? That doesn’t seem to be happening.
I’ve had this thing for over a week and still can’t get it going. I promise I’m not a complete idiot either…
Are you using the BIG import button at the bottom of the preferences window?
In “Controller Manager” do not even see “Generic Keyboard” in the top “device Set-up” section?
What is the size of the TSI file? A lot of people are having problems downloading the TSI. It should be about 700 or 800 kB (I don’t remember the exact number). If it is really small, it might not be a valid TSI and you need to re-download the TSI.
These are some thoughts, let us know if anything works or what does not work.
That’s funky, never had a problem like this on either of my macs. have you tried mapping it by itself? click add, then generic midi, and select the in device and out device as the vci just to the right and see if everything is ‘un-grayed’, then click the import button at bottom and select tsi… I just tried on a new user account and this worked with all my exported mappings…
Should be a button labelled ‘Add’ under the ‘Device’ drop down menu, that is grayed since you probably don’t have any MIDI devices configured. When you click Add a drop-down menu should pop up, click ‘Generic MIDI’. The ‘Assignment Table’ should become active. select the VCI as the ‘In-Port’ and ‘Out-Port’. Then click the Import button at the bottom. Also just to make sure MIDI is working. Open up the Audio MIDI Setup application under /Applications/Utilities. Click the View menu and click MIDI window. plug in your VCI, does the icon ‘activate’ for it? if so, these instructions should work in Traktor, if not, try deleting the Native Instruments folder in your Documents as well as the Native Instruments folder from /Library/Application Support/ and try reinstalling. Peace!
I have done all the updates in the Service Center. Is there somewhere else I need to go. I swear I downloaded 1.2.5 off the website and that was the most up to date version.
That’s confusing though as I have done all the updates in the service center. What do you think is going on, what do I need to do to get up to date. Maybe I have been downloading it and it’s still bringing up the old version for some reason, I would have thought it would replace the old file.
