Please help !
I have had my new MBP now for a week and i still havent got Traktor Pro working!
Karlos suggested a couple of things on a previous post but no joy!
I am seriously pissed off as i have spent the best part of £1800 on the MBP and it dont work!
Can anyone out there that is running a MBP with snow leopard help me out ? I will try anything (im a desperate man)
Cheers
Luke
whats the issues ? how far are you geting ? a bit more information is maybe needed if you want somone to come and help.
I haven’t got Snow Leopard, but maybe that’s where the problem is?
Oh dear… Snow Leopard might be the issue. Presume you’ve contacted NI. Downloaded the latest version of Tpro from service centre…
I had an issue with a font conflicting with Tpro.
Does it threaten to start and then crash? Does it produce a crash log?
Hi Guys
Thanks for the replies!
Here is whats happening:
I bought my MBP with Snow Leopard pre installed, i loaded my copy of T Pro on to the the machine, then when prompted clicked register, logged into service centre and it came up saying everything was up to date (not allowing me to enter on the serial number) I then went and uninstalled T Pro from my Vista machine as i read that you should do that in order to install on another machine.
Still had the problems. I then put a post up and Karlos quickly came back to me with the fix. D/L latest service centre (which i did) then copy certain files from one place to another (as this was a common problem with S Leopard) and it should be fine!
Still when i click on traktor it brings the options to use demo / buy or register!
I dont know what else to do now - maybe i should uninstall leopard and use 10.5!
Its well frustrating as i have waited 3 months to get my mac and now i have it its useless!
I will copy and paste Karlos instructions also so u can see what else i have already tried.
Or if anyone lives near essex and wants to help me give me a shout !!
Cheers
Luke
Karlos’s instructions:
You can install on your Mac no problem. You get 2 licences (sort of) so its cool.
It could very well be Snow Leopard there is a known problem with Snow Leopard (not officially supported) and Service Center.
First:
thing to do is go to the Support Section at NI and download and re-install the latest Service Center. Doesnt matte which version you have this is a known fix for S.C. issues. No-one knows why but it works. Just re-install and give it a try.
Second: (this is probably the real problem)
Under Snow Leopard some folders from application support
will copied to the wrong location, resulting in the issue that Service
Center will not detect Traktor for activation and that it can not find
the factory settings folder at startup. Here is how you can fix it
Close all application.
Copy the “Traktor.xml” file from:
Applications/ Library/ Application Support/ Native Instruments/ Service
Center
to:
Macintosh HD/ Library/ Application Support/ Native Instruments/ Service
Center
Applications/ Library/ Application Support/ Native Instruments/ Traktor
to:
Macintosh HD/ Library/ Application Support/ Native Instruments/ Traktor
Now Traktor can be activated with the Service Center and should run fine.
Btw, the public beta installer does not seem to be affected.
I was going to buy a new MBP on satdy with snow lepeord, I mite wait until this issue is sorted… :s
Thats what i would do
Yeah i think thats the only way Bento! I can always upgrade to snow again once the problems are fixed
wait.. why wouldn’t you just register it again? is there a problem in doing that?
i have downgraded to 10.5.5 now !
And having different problems may i add!!
It doesnt give you the opportunity to register - thats the problem hipnotikk!
I had the exact same problem with my MBP and Snow Leopard. I called NI and they sent me a link for an update and some directions. Email me if you are still having problem and i will send it to you. fg70@yahoo.com
Hey Fooman
I have actually down graded to 10.5.5 for the time being but having more problems now not with T pro but my sound card is causing my MBP to crash and need to restart (have just put a new thread up about it)
Digital djing is starting to piss me off a bit as when i bought my VCI 100 and used the T 3 le edition it worked so well and couldnt wait for the pro upgrade thinking it would be great - but fuck me was i wrong! The jog wheels dont work on vinyl mode like they did with LE editon - and other things!
What i need is someone who is very familiar with MB and T Pro to come and help me get started as i am no geek and i think using this shit u need to be!!
if u can mail me Fooman with the snow leopard fix u have that would be great as i will be upgrading my OS to that again my email lukey-boy28@o2.co.uk
Cheers
First off, Snow Leopard is NOT a supported OS for ANY N.I products yet so if your using SL and having issues there is advice but you have walked into a problem that NI have warned users against.
If you havent checked the NI site for OS compatibility i have to say that you have made a user error.
@ Luke, what exact problems are you having with Registration ? Have you tried the proven fix , download the latest Service Centre and and Reinstall it. It works in 99% of Registration issues. No-one seems to know why but it does despite already having that latest service center installed.
I seem to remember that there were issues with Traktor 3 and OSX 10.5.5 so id advise that you do the Software update on your Mac and install 10.5.8
You Mac will update to that version automatically if you do Software Update.
Im running 5.8 and ive had zero issues.
Hit me up if you contact NI support and get a Ticket.
Karlos
Hi Karlos
Im gonna wait till he bugs are fixed with snow leopard so am happy to use leopard for the time being!
I will update to 10.5.8 now and hopefully it will start working but at the moment it just crashes my MBP when i turn the power on my Fast track pro - no idea why - but am willing to sit here till it works
Thanks for your help as always mate
Luke
Resoulution?
I am currently having the same issue as lukey-boy was having. Was this issue ever figured out? I tried Karlos’ two steps with no avail. What should I do?
Houston
Upgrade to 1.2 or higher. The Snow Leopard issue was fixed in that release.
This is quite an oldish issue now.
Ive been using Snow Leopard with zero issues for a few months now.
K
Great to know. Will be picking up my Snow Leopard copy soon. 
Ah excellent, I remember having this problem just after Snow Leopard was released but since a fair few of my other apps didn’t work I rolled back without thinking about it… maybe it’s finally time to make that leap 
all fixed. just had to download the snow leopard add-on for traktor pro off of the native instruments website