press play on the s4, traktor play button lights up green, but the track isnt moving?

S4 - press play, button lights up green but the track not moving? - Still not Solved

I press play on the s4, traktor play button lights up green, but the track isnt moving?

I’ve just installed Version 2.1.1 (just upgraded from 2.0.1 which sorta worked but with many issues.

I was wanting to use the S4 for my Gig on NYE but i need it to be running better first.

Some info that might help you guys help me.

  • In version 201 i had to disable in device manager my ‘realtek audio’ for it work. (i have tried enabled and disabled and nothing)
  • The settings are all the stock standard but i turned off ‘Muilti-core’
  • In the Traktor Kontrol Control Panel it says ‘No streaming possible. Please try to disconnect and reconnect the device or reboot your computer’. I have tried that and it flashes green/connected but then goes back to the message.
  • In the Traktor Kontrol Control Panel when Traktor Pro 2 isn’t open it say ‘interface connected’ like everything is ok.

Any help would be appriciated to try and get this running, thanks.

P.S This is a second thread but the problem is a bit different so i thought it would ok to start a new one, hope i didn’t break any rules.

it would help if you informed us which platform you are using.

e.g. Windows 7 x64, ACER xxxxxx, Driver version etc.
MAC OSX 10.7 Macbook Pro 2011 etc.

I’ve had this problem before and it was due to using the USB3 ports on my XPS. Try finding out if it’s the same in all USB ports, and then try it on another machine, then report back

Mark

Sounds like scratch on is stuck to me.

I’m on… XP - Asus FJ3 (just meets the specs), most recent driver for the S4. I don’t have USB3 ports at all, have tried on all of them. I know it works in general (and hence would on another machine) because i had it working before the update. So i’m thinking is has to be a software thing (either Traktor or my System). I’m trying to find asio drivers for my sound card atm.

See above

Whats that? Can i change it?

Also seems wierd that in the Traktor Kontrol Control Panel when Traktor Pro 2 isn’t open it say ‘interface connected’ like everything is ok, but when i open Traktor is changes to ‘No streaming possible. Please try to disconnect and reconnect the device or reboot your computer’.

Any suggestions and help is really appriciated. Thanks guys

I tried using ASIO4ALL but it didn’t seem to help to get the Kontrol S4 to act as the actual sound card thingy.

Recalibrate your jogwheels. If your load light flickers this is a sign that traktor thinks you are pushing them down even if you are not, hence the stuck on scratch mode issue.

That seems to have fixed it (still have to have the soundcard disabled though), thanks heaps. Although i don’t trust that this is the end of my problems, haha.

Yeah if the phase meter is going mental when you have a track playing on the other deck it’ll be because scratch is stuck on and your jogs need recalibrating. Happened to me a couple of times.

Cheers mate, just wondering, is it possible to recalibrating on the fly while playing? Or would that just be a bad idea?

And it’s not working again, have tried all the combinations of restarting traktor, my comp, disabling/enabling sound card, recalibrating the jog wheels and still i can’t get it to work,

ARGHGHGHGHGHHHHHHHHH

Yes it is, just avoid doing it with one of the side’s decks on air :slight_smile: You normally have to tap the top of the wheel once if it was already playing for it to start working normally

Cheers, still no luck though. I don’t get why i am having such trouble getting it working.

It works fine (just no master out or headphones and just plays from the laptop speakers) when i change the audio device to Realtek soundcard, but when i select the Kontrol S4 it just won’t play but still recognises that it’s connected and working.

I too am having this same problem with my s4,

Put it on the s4 sound card in audio setup

press play, play button lights up,

but track doesnt move and I can’t move around on my jogwheels

really anoyying cause I have a show tomorrow but I’ll have to use my production interface to get sound which means my mix won’t be nearly as good because I can’t use headphones. :disappointed:

which driver version are you guys on?

3.0.2 the latest one :disappointed:

I remember one or two people on another forum posting about the same issue. iirc, their problem occurred only after installing the 3.0.2 driver. Hence the question: Have you already checked if downgrading the driver back to 3.0.0 resolves the issue?

I just updated to 3.0.2 but i had the same problem before i updated, was thinking it would fix it.

Heres some steps i have done to try to fix it:

-Recalibrate Jog Wheels

-Change ASIO4ALL S4 Settings

-update both traktor and s4 driver and version.

I have not installed my “traktor pro s4” software yet, because I already have
traktor pro..

Maybe install the respective software and see if that works?

I know i had this problem with my vestax when I had it.

I think it’s this Realtek crap screwin it up.

But besides that I’m clueless on how to fix this.

@RedPanda If you have found a cure for this lol, Let me know!

I plugged my s4 into my other usb port today on the opposite side of my laptop…

It works, Now my next problem crackling and cutting out :disappointed:

for crackling and poping out try disabling ur wireless internet adapter (in devices) and lowering ur latency to 1024 samples, worked great for me