S4 crossfader help

S4 crossfader help

Please help my crossfader is going crazy… i dunno if it’s the update, but now it don’t really respond.. i already tried to calibrate it but that’s suck… please someone help me.. or i think i will send it back to sav:rage::rage::rage:

Can you be more specific? Does it move In the software when you move the physical fader? What exactly is doing/not doing?

Tx for your answer, well yes it move in the software when i move it, but it keep when i move it to the left or to the center, it move alone to the left to the right..

Do you use the xfader a lot? It could just be wearing out but it might just be getting dusty. Try to use dust off in the Xfader slot.
If that dosnt work, (I don’t really recommend this) cock the fader arm up or down or even twist it as you glide it back and forth.
I lost control of my B/D volume and tempo faders, I did that and it work 98% of the time. I still sent it into NA to get fixed, but it got me through 2 gigs before I got my repair# and shipping label.

I would give NI a call.

oh okay, a ticket or a real call??

Just make a ticket, faders are known to go bad. They wont fight you on fixing/replacing it.

Oh okay tx razehell i will try what you said, and let you know how all is going, and yes i’m using a lot the x-fader

Can you please explain more what you said about cock up?? Please i’m french and i can’t really understand all…

Cheers,

Try compressed air first!!! Shoot it in the slot.
Bend the fader post as you slide the fader side to side.
Try to make what ever contacts the fader uses rub against each other.
Try doing it a little pushing up, slide back and forth 3-4 times. Then pull down and slide 3-4 more times.
You should feel resistance when you do this.

Again! I don’t really recommend doing this! it just got me though some gigs before I got my service# and Shipping label.

GOOGLE TRANSLATED
Essayez d’air comprimé d’abord!! Tirez le dans l’emplacement.
Pliez le post fader que vous faites glisser le côté du fader sur côté.
Essayez de faire ce que jamais les contacts du fader utilise frotter les uns contre les autres.
Essayez de faire un peu grimper, glisser en arrière 3-4 fois. Ensuite, tirez vers le bas et glisser 3-4 fois plus.
Vous devriez sentir une résistance quand vous faites cela.

Encore une fois! Je ne recommande pas vraiment faire ça! il vient encore de moi cependant quelques concerts avant que je sois mon service # et l’étiquette d’expédition.

OHH thanks for the translation i will try it and let you know how all is king… Txx

Thanks i’ve tried and it won’t work it seems i’ve a usb connector problem too that i never look at before.. I’ve sent a ticket to NI i’m at france and i hope it will resolved fast..

Good Luck, shouldn’t be to bad of a wait.