Traktor not recognizing new A10

DJ Life & Community General Discussion
1

Traktor not recognizing new A10

I ruined my old A10 sound card by accidentally plugging in the wrong power voltage and fried it so I bought a new one but now my software wont read the new one when I plug it in. The lights come on the A10 but the weird thing I noticed was the green light doesnt blink green ( it stays a solid green the whole time even when traktor is not up). I have tried reinstalling A10 drivers with no luck, are there any other things i can try to get traktor to read the new A10?

2

Tried the firmware ? https://support.native-instruments.com/hc/en-us/articles/209570629-How-to-Update-the-Firmware-of-your-NI-Audio-Interface-or-Controller

Also a new USB cable?

3

Maybe you also fried the USB port?

4

This would be my guess as well.
Also try different computer, cable etc.

5

Yes, damage to the comp is likely, unfortunately. :disappointed:

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