I’m having a massive problem with my S4 controller. The A channel fader will not work. I’ve attached a video to describe the problem. I’ve re-calibrated 10 times and nothing happens. I’ve got a HUGE gig next weekend and I need advice.
Is the unit under warranty? the unit is insured but I’m not sure I can get a new one within the week. The S4 is 9 months old and get’s used approx 3 times a week for 4-7 hour gigs.
i had the same problem, its hardware not software, best bet is to call NI support because it is covered under the warranty and they should be able to fix it. if that does not work then i would suggest taking it to a musical repair shop and telling them the issue, they should maybe be able to aid you.
In my case, i hadn’t had the crossfader ON in the software, so when i turned it on, it wasn’t set well…i’ve posted a photo, you’ll see what i mean…hopefully you have the same problem