I failed
I done goobed up
Been offline from SA for two days. Been trying to get the new Marc Antona - went to Juno. Rand/Pound vs Rand/Dollar exchange rates make Juno more expensive, but I got the download.
Have you tried contacting beatport about it?
I’m with Steve.
contacting them now.
=_= Im just tired of this happening and only seems to have happened since they released the new version of their site.
I just tried to get to my cart and there’s an issue. Might be a site wide thing.
I’m with steve and tekki. Beatport has been nothing but phenomenal to me in the customer service department.
I remember a few years ago, I was away from by backup drive and had a hard drive fail the day before a performance. I sent them an email about it and 5 minutes later, they re-authorized every track I’d ever purchased. They just gave me several gigs worth of bandwidth off of nothing but an email.
They’ve refunded the price of tracks on more than one occasion because they got screwed up files from labels, because things were labeled wrong, or because I screwed up and clicked the wrong “buy” link and didn’t notice until afterwards.
And it’s not like I spend that much money with them. It’s definitely under $2000/year.
Frankly…they’re the music retailer I’m most happy with. Incredible catalog provided by people who appear to care both about the music and their customers.
If you’re having those kinds of issues, I’m willing to bet that either you haven’t tried to resolve it at all or that you were a complete jack-ass when you contacted them. Nothing else seems to make sense to me.
So you come on here flaming Beatport for terrible customer service before you contacted them to see if they could figure out what the issue was?
You wouldn’t get that from many retailers.
The only problem I ever have with beatport is spending too much money.
I should add that I have never had a service issue - my gripe is more at our crap internet service than at beatport.
As others mentioned, please let the company know about the issues, the more specific the better. And they will fix the problems so all of us benefit.
Sure… now you’re saying… 
I think it might be amateur hour over in their web department. I’ve been getting a lot of errors since they pushed the HTML5 site but I agree with others on their customer service. I had similar experience. Someone broke into my crib and jacked my laptop and my external HD. Sent them an email and they reactivated nearly 1k tracks for download. I also went to some of the other sites I d/l from and got a total run around.
just hope nobody sigs this freakout for no reason.
this is hilarious.
FUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUUU
Im blind as a bat
Im loged in but kept me at the damn login failed screen
WTF
this is some of the best customer service ive ever heard of, luckily ive never had this happen to me but at least i know that if it did i can contact them
OH DEAR!
Maybe you should start a thread apologising to Beatport!? 
Apparently you’re not the only one with problems.
i had a $50+ usd order screwed up a few weeks ago. credit card was charged but the tracks didn’t show up, no record at all. couldn’t be stuffed chasing them up tho.