kontrol s4 not working on my new laptop!!!!

DJ Software & Apps Traktor
1

kontrol s4 not working on my new laptop!!!

hi everybody… i recently got a new hp laptop with beats audio integrated in it… but when i connect my s4 its not working … sometimes the effects parameters don’t even light up in the software… i think its the software and not the hard ware problem again when i connect it to my old laptop the kontrol works and everything is fine… again when i connect it to my new lap it does not seem to work… ive installed all the latest updates… plz wt to do…? and gain the software works normally with the systems sound card… its only when i connect the s4 certain paameters like the effect section go off and nothing works… ive set my routing correctly… ive checked everything… can someone plz tel me what to do…?

2

Have you tried reinstalling the S4 TSI? Add>Traktor>Kontrol S4>default

3

yup… still not working… im banging my head agaist the wall but no results…!!!

4

and one more thing this lap has someshit switchable graphic card /hard drive or some shit like that… plzz… i re installed the software too… there is no change… plzzzzz can anyone suggest something…???/

5

Explain a little bit more on “does not work”. Does it control the software you just get no sound or does it not control anything?

6

switchable graphic card/hard drive? huh? Usually those two things aren’t interchangeable between the two.

Did you try going into audio settings within windows and manually selecting the S4? Should be able to right click the speaker in the bottom right corner of the taskbar, next to the clock and go to sound properties.

7

Does the USB light blink, is not on, or constantly on? That would eliminate issues with the USB connection.

8

@photojojo…guys not working means … the hardware not controlling the software… it gets connected but does not play when i hit the play button… the play button ignites green but nothing happens…@ksandvik…its constantly on…@SpeshulEd … i did that too… and no results…

9

The switchable graphics cards are actually pretty useful. It means that you have a higher quality gaming (style) card as well as an onboard intel (or equivalent) chip. You should be able to hot0switch between the two of them. This is useful when working just off the battery as it radically improves battery life etc. These switchable gfx configs are newer and you are effectively doubling up on the drivers and adding some kind of management tool to let you switch from to another. I would always run the S4 with the graphics set to the onboard chip.

If the same problems occur on two different machines then it is likely TSP2. If it were me (or whatever you are using). If it were me I would:

  • Disconnect your S4 and all other non-essential USB devices
  • Uninstall Traktor
  • Uninstall all your graphics drivers (do that in device manager)
  • Uninstall beats audio
  • Uninstall everything under Universal Serial Bus Controllers (you may lose your kb and mouse)

  • Reboot
  • DO NOT RECONNECT S4 or other items yet
  • Re-install Traktor
  • Connect S4
  • Test
  • If it works, re-install each of the outstanding items, one at a time. Test your S4 after each install. If it doesn’t work - re-install everything and we’ll scratch our heads some more…

It’s not elegant (at all) but it might be quicker than picking the problem apart.

10

I just got a new windows computer, Anway. did you go to NI website and download the NEW s4 drivers? I did this and installed them. running traktor pro 2 as smooth as butter :smiley:

think the latest version is 3.00

here is a link

http://www.native-instruments.com/index.php?id=freeupdates&L=1

hope this helps